Supervisor, Screening & Registration

Role Summary

Supervisor, Screening & Registration is responsible for overseeing the day-to-day activities of the registration and screening areas, ensuring adherence to SOPs and regulatory requirements, and maintaining a high level of donor satisfaction. This role bridges daily operations with administration and supports training and audit readiness.

Responsibilities

• Monitors donor flow to maintain expected pace and identify workflow improvements
• Collaborates with QAS/designee to monitor errors, implement corrective actions, and ensure compliance with regulatory, cGMP, and customer requirements
• Manages inventory of medical supplies and resources
• Ensures trained and adequate staff are available daily
• Oversees donor satisfaction and minimizes delays or issues
• Provides input into annual evaluations
• Establishes and models strong work ethic within the team
• Other duties as assigned by management

Qualifications

• Education Requirements: High School diploma
• Experience Requirements:
  • Previous supervisory experience in a medical-related field preferred
  • Ability to drive for extended periods (four hours at a time)
  • Ability to travel to company/industry meetings and training as needed
  • Occupational exposure to bloodborne pathogens
  • Available for extended shifts and weekends
  • Ability to lift, pull, or tug up to 40 lbs
  • Prolonged standing and bending
  • Ability to supervise and train others

Skills

• Strong leadership and people management
• Excellent customer service orientation
• Regulatory and SOP compliance awareness
• Experience with donor flow/workflow optimization

Education

• High School diploma

Additional Requirements

• Occupational exposure to bloodborne pathogens
• Ability to work extended shifts and weekends