Supervisor, Screening & Registration

Role Summary

Supervisor, Screening & Registration overseeing daily activities in registration and screening areas, ensuring training plan and SOP execution, maintaining teamwork and donor satisfaction, and maximizing center production in a safe, healthy, and friendly environment.

Responsibilities

• Monitors donor flow to ensure donors move through the center at the expected pace, adjusting as necessary and identifying workflow improvements.
• Works with QAS/designee to monitor errors, develop and implement corrective actions, and ensure compliance with regulatory, cGMP, and customer requirements.
• Ensures medical supplies and company resources are used as intended by routinely monitoring inventory against usage.
• Ensures trained and adequate staff are available daily.
• Directly oversees donor satisfaction and works to minimize delays or inconveniences.
• Provides input into annual evaluations.
• Sets an example of good work ethic and fosters it in staff.
• Other duties as assigned by management.

Responsibilities (Continued)

• Supervisory Duties:
  • Monitors staff performance against standards and provides immediate correction as needed.
  • Manages absences, attendance issues, and work task schedules proactively.
  • Provides routine feedback through one-on-one communication and management reports; informs supervisor of critical issues promptly.

Education

• High School diploma

Experience

• Previous experience in a supervisor role in a medical-related field preferred.
• Ability to drive for extended periods (four hours at a time).
• Ability to drive or fly to company/industry meetings, training, and in support of other ADMA Centers as determined by supervisor.
• Occupational exposure to bloodborne pathogens.
• Available to work extended shifts and weekends.
• Ability to lift, pull, or tug up to 40lbs.
• Work requires extended periods of standing and bending.
• Ability and skill level to supervise and train others.

Skills

• Staff supervision and training
• Regulatory compliance and SOP execution
• Donor flow management and customer service

Additional Requirements

• Occupational exposure to bloodborne pathogens