Strategic Business Operations Manager

Role: Senior strategic operations partner supporting enterprise-level planning and decision-making for Rakuten International, reporting to the Chief of Staff to the CEO. Responsibilities: translate strategic priorities into operational plans, structure leadership discussions, oversee enterprise operating rhythm, monitor key initiatives and risks, develop KPI frameworks and executive insights, and leverage AI tools for content creation and analysis. Qualifications: Bachelor's degree; 5+ years in Strategy & Operations, Business Operations, Consulting, or Chief of Staff roles; proven experience influencing senior leadership in ambiguous environments. High-Value: focus on enterprise planning, decision frameworks, KPI development, and use of generative AI tools (Claude, ChatGPT) in a corporate context. Work setup: remote; no travel specified.