Strategic Account Manager, San Diego/Orange County

Role Summary

Strategic Account Manager — Remote, covering the San Diego/Orange County area (San Diego, Las Vegas, Orange County, and Reno). The role focuses on providing solutions to Invivyd customers by acting as the key business owner of Invivyd resources and solutions for a range of customers, including health care providers, Centers of Excellence, Integrated Delivery Network (IDN) stakeholders, Veterans Affairs (VA) centers, reimbursement personnel, and practice administrators, and by collaborating across teams to ensure customer inquiries are resolved.

Responsibilities

• The Strategic Account Manager is responsible for providing solutions to our customers by acting as a key business owner of Invivyd resources and solutions for a variety of customers, including Health Care Providers, Centers of Excellence, Integrated Delivery Network (IDN) Stakeholders, Veterans Affairs (VA) Centers, Reimbursement Personnel, and Practice Administrators and is accountable for working collaboratively to help ensure customer inquiries are resolved
• Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions
• Identify shared priorities and leverage knowledge and tactics within full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results
• Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on how to access products and services
• Demonstrates knowledge of the Veterans Affairs (VA) system within territory and the rules and regulations to conduct business within the VA system.
• Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements.

Qualifications

• Proven track record of consistent high performance, and well versed in navigating and successfully selling to large accounts and key customer segments
• Strong ability to communicate clinical product information
• Diverse experience and exposure to Reimbursement, Buy-and-Bill, Specialty Pharmacies, IDNs, and Federal channels is required
• Strong understanding and experience with following the laws, regulations, and industry codes (e.g., the PhRMA Code on Interactions with Healthcare Professionals) that govern appropriate interactions with Healthcare Professionals and Healthcare Organizations
• Must be results oriented and can demonstrate time management skills
• Possess a broad understanding of case management, market access, reimbursement and selling a medical benefit product
• Has experience working with Hem/Onc, Hospital/IDN, Veterans Affairs, immunology, account management strategy, and new product launches

Education

• Bachelor’s degree from an accredited college/university

Additional Requirements

• Travel up to 100% over a broad geography is required, with the ability to drive and/or fly within the territory
• Candidates must live within the stated territory