Strategic Account Manager, New York City

Role Summary

Strategic Account Manager in New York City area (Remote, Westchester County). Responsible for executing territory business plans and educating on approved messages to a variety of customers, while acting as a key business owner of Invivyd resources and solutions.

Responsibilities

• The Strategic Account Manager is responsible for providing solutions to our customers by acting as a key business owner of Invivyd resources and solutions for a variety of customers, including Health Care Providers, Health Care Organizations, Centers of Excellence, Integrated Delivery Network (IDN) Stakeholders, Veterans Affairs (VA) Centers, Reimbursement Personnel, and Practice Administrators and is accountable for working collaboratively to help ensure customer inquiries are resolved.
• Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions
• Identify shared priorities and leverage knowledge and tactics within full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results
• Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on how to access products and services
• Demonstrates knowledge of the Veterans Affairs (VA) system within territory and the rules and regulations to conduct business within the VA system.
• Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements.
• Utilize data driven approach to prioritize customers/accounts to maximize impact aligned to strategic plan.

Qualifications

• Bachelor‚Äôs degree from an accredited college/university, and a minimum of 10 years in the biopharma industry
• Proven track record of consistent high performance, and well versed in navigating and successfully selling to large accounts and key customer segments
• Ability to travel up to 100% over a broad geography is required, with the ability to drive and/or fly within the territory
• Candidate is required to be in the field five days a week, conducting visits, while also completing all administrative tasks related to the role
• Candidates must live within the stated territory
• Strong ability to communicate clinical product information
• Diverse experience in a matrixed environment and exposure to Reimbursement, Buy-and-Bill, Specialty Pharmacies, IDNs, and Federal channels is required
• Strong understanding and experience with following the laws, regulations, and industry codes (e.g., the PhRMA Code on Interactions with Healthcare Professionals) that govern appropriate interactions with Healthcare Professionals and Healthcare Organizations
• Must be results oriented and can demonstrate time management skills
• Possess a broad understanding of case management, market access, reimbursement and selling a medical benefit product
• Has experience working with Hem/Onc, Rheumatology, Transplant, Hospital/IDN, Veterans Affairs, immunology, account management strategy, and new product launches
• Demonstrated effective time management, organizational and interpersonal skills to prioritize opportunities
• Proven winning attitude and experience demonstrated by sales numbers that consistently beat quotas, Presidents Club wins and other awards won

Skills

• Clinical product information communication
• Strategic account planning
• Data-driven decision making
• Cross-functional collaboration
• Regulatory and compliance awareness in healthcare interactions

Education

• Bachelor‚Äôs degree from an accredited college/university