Responsibilities:
- Respond to unsolicited Medical Information inquiries by creating associated Standard and Non-Standard materials.
- Proactively create Standard Responses for use by the frontline contact center.
- Train the contact center and broader Medical team on therapeutic area-specific Medical Information content and processes.
- Monitor trends in Medical Information data and communicate actionable insights to stakeholders.
- Support audit readiness activities.
- Represent Medical Information in cross-functional communication teams.
- Staff medical booths at scientific congress meetings.
Qualifications:
- Advanced degree (e.g., PharmD, PhD, MD, DNP) with strong clinical and scientific understanding and training.
- 3+ years of Medical Information experience in the pharmaceutical/biotech industry, ideally in a Global/Worldwide capacity.
Required Skills:
- Strong attention to detail.
- Proficient in analyzing large amounts of data and extracting clinically relevant points.
- Ability to prioritize among competing deliverables under time constraints.
- Understanding of and adherence to regulatory policies governing scientific interactions with physicians and patients.
- Excellent decision-making and problem-solving skills.
- Strong collaboration and communication skills.
- Growth mindset.
- Ability to stay calm under pressure.
- Written and verbal proficiency in English.
Preferred Skills:
- Proficiency in a second language.
- Prior industry experience in a post-marketing setting.
- Clinical or scientific experience in Biogenβs therapeutic areas.
Benefits:
- Base compensation range: $142,000.00β$190,000.00
- Incentives: short- and long-term incentives including cash bonus and equity incentive opportunities.
- Medical, Dental, Vision, and Life insurance; Fitness & Wellness programs (fitness reimbursement); Short- and Long-Term Disability insurance; Paid vacation (minimum 15 days) plus end-of-year shutdown (Dec 26βDec 31); Paid holidays (up to 12) plus 3 personal significance days; Sick time (80 hours/year); Paid Maternity and Parental Leave; 401(k) with company match; Employee stock purchase plan; Tuition reimbursement (up to $10,000/calendar year); Employee Resource Groups participation.