Sr. Field Clinical Coordinator - St. Louis

Role Summary

The Senior Field Clinical Coordinator (Sr-FCC) educates patients on the safe and appropriate use of BioMarin marketed therapies using approved educational materials. Sr-FCCs support Palynziq product initiation and ongoing therapy by collaborating with assigned clinics and the BioMarin account team. Sr-FCCs do not provide medical advice. They are based out of their homes and support 50-60 PKU patients from participating clinics in a designated geographical region.

Responsibilities

• Works closely with assigned clinics, BioMarin field sales organization, and BioMarin RareConnections personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections
• Works collaboratively in an account team moving cases from referral to specialty pharmacy shipment to product start
• Conducts patient-level education with new patient starts including product information (safety, efficacy, dosing, administration, storage), disease state awareness, injection training, and clinic specific protocols
• Provides in-person support for self-administration of FDA-approved BioMarin marketed therapies as needed
• Utilizes motivational interviewing to empower patients to advocate for their own health needs; provides reminders for medication, clinic-prescribed labs, and clinic appointments
• Conducts ongoing patient-level education on disease and product administration technique to support safe and appropriate use of therapy
• Participates in direct to patient educational events to raise patient awareness around disease state and BioMarin therapies (typically 3-4X/year)

Responsibilities (continued)

• Influence beyond their geography and contribute to cross-functional teams
• Generate and communicate best practices and participate in projects that shape strategy and implementation
• Identify obstacles and trends and create widely adopted solutions
• Be a subject matter expert in PKU and contribute to regional and national assignments such as HUB training, Specialty Pharmacy education, field training, and advocacy group liaison
• Lead and participate in peer leadership opportunities

Competencies / Skills

• Excellent interpersonal communication with strong motivational interviewing and outcomes
• Strong presentation skills for small and large groups
• Team player who upholds BioMarin Commercial values
• Action oriented, tenacious, and capable of leading solutions
• High business acumen with focus on value to internal and external customers
• Adaptable and able to adjust behavior quickly
• Expert navigation of systems and ability to align resources to action plans
• Willingness to travel up to 65% of the work week

Territory

Most of Illinois (not Chicago), Iowa, most of Missouri including St. Louis

Experience and Education

• 2+ years of pharmaceutical experience as a patient educator
• 4+ years of direct patient care experience in rare disease
• Education as an allied health care professional
• Bachelor’s degree in Allied Health preferred or work experience equivalent

Qualifications

• Successful background check
• Valid driver’s license and driving record