Sr. Director, Patient Support Services, Lynkuet

Role: Senior Director of Patient Support Services responsible for designing and leading comprehensive patient programs for Bayer, focusing on improving access and adherence, especially for the Lynkuet brand. Responsibilities: develop and optimize scalable, patient-centric support models including hub services, copay assistance, and affordability programs; oversee vendor partnerships, manage cross-functional stakeholder collaboration (Market Access, Commercial, Legal, Compliance), and ensure program compliance. Lead data infrastructure and metrics reporting to track performance; champion patient insights to enhance support strategies; ensure adherence to regulatory frameworks. Qualifications: Bachelor's degree required, advanced degree preferred; 10+ years in pharma/healthcare with 7+ years in patient support, hub operations, or market access; deep understanding of US market access landscape, regulatory/compliance standards (OIG, HIPAA, AKS); strong strategic, stakeholder management, and digital fluency skills, including AI tools. Travel requirement: up to 30%. High-Value: focus on complex access/adherence challenges, multi-stakeholder vendor management, and compliance in a regulated environment.