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Sr. Director, Patient Support Services, Asundexian

Bayer
September 02, 2026
Full-time
Remote friendly (Whippany, NJ)
Worldwide
Patient Advocacy
Role: Senior Director of Patient Support Services focused on developing and managing comprehensive patient support programs, particularly for secondary stroke prevention, to enhance access and adherence. Responsibilities include leading strategy, design, and operational execution of programs such as hub services, copay assistance, and affordability initiatives; fostering stakeholder collaborations across Market Access, Commercial, Legal, and Compliance; managing vendor relationships; and leveraging market insights and digital tools to innovate patient support. The role emphasizes patient-centric program design, operational excellence, and regulatory compliance, with ongoing performance measurement and executive reporting. Qualifications require a bachelor’s degree, 10+ years in pharma/healthcare with at least 7 years in patient support or related functions, strong understanding of US market access, and experience scaling programs across therapeutic areas. Digital fluency and expertise in regulatory frameworks (OIG, HIPAA, CMS) are essential. The role involves up to 30% travel and reports to senior leadership, with a salary range of $220,240-$330,360 plus benefits. High-value specifics include focus on complex payer landscapes, multi-stakeholder vendor management, and leveraging AI-enabled insights for program optimization.