Key Responsibilities
- Stakeholder alignment across business, IT, and external partners to ensure EDI solutions meet business needs.
- Gather and document business and functional requirements for EDI-related processes, including chargebacks, rebates, and 340B data flows.
- Develop business & functional requirement documents for EDI-related processes (e.g., chargebacks, rebates, 340B).
- Ensure accurate and complete EDI data integration (e.g., EDI 852, chargebacks, rebates) into Revenue Management systems such as Model N.
- Maintain data mapping integrity between upstream sources (e.g., SAP, wholesalers) and downstream systems to support pricing, chargeback, and 340B processes.
- Develop and maintain data mapping specifications and validate transformations across systems.
- Timely identification and resolution of EDI data issues, minimizing impact to financial processing and reporting.
- Support business-critical processes by ensuring data availability and quality.
- Maintain compliance with data standards and governance, including audit readiness and traceability of transactions.
- Support EDI onboarding and changes for trading partners, including coordination with vendors & internal technical teams.
- Develop test artifacts (test plans, test cases, defect logs) for SIT/UAT cycles.
- Coordinate & execute testing (SIT/UAT) and provide defect tracking and resolution support.
- Monitor daily EDI processing and data pipelines; proactively identify issues and drive continuous improvements in data quality and automation.
- Generate data Validation & Reconciliation Reports highlighting discrepancies, root cause analysis, and resolution tracking.
- Document process flows & standard operating procedures (SOPs) for intake, processing, and exception handling.
- Generate issue & Performance Dashboards/Status Reports providing visibility into processing health, defects, and SLA adherence.
- Demonstrate strong data analysis capabilities using data analytics tools.
- Practice Agile and use Jira.
Basic Qualifications
- Master’s degree and 2 years of Information Systems experience OR
- Bachelor’s degree and 4 years of technical experience OR
- Associate’s degree and 6 years of technical experience OR
- High school diploma/GED and 8 years of technical experience
Must Have
- 3–5+ years of Business Analyst experience, preferably in data, integration, or revenue management domains.
- Hands-on experience with EDI transactions (e.g., 852, 850, 810, 835).
- Understanding of data flows, data mapping, and system integrations (e.g., EDI–Model N–SAP).
- Experience supporting testing cycles (SIT/UAT), including test case creation and defect management.
- Strong analytical skills in data validation, reconciliation, and root cause analysis.
- Familiarity with pharmaceutical/healthcare processes (e.g., chargebacks, rebates, 340B) preferred.
- Experience with ticketing systems (e.g., ServiceNow) for incident and service request management.
- Ability to create and maintain documentation (requirements, process flows, SOPs).
- Strong communication skills; ability to work cross-functionally with business, IT, and external partners.
- In-depth understanding of Agile practice and use of Jira.
- Excellent learning agility, problem solving, and analytical thinking.
Preferred Qualifications
- Demonstrated experience defining technology solutions.
- Knowledge of regulated drug development and phase I–IV clinical trials and multidisciplinary team interactions.
- Ability to lead and influence clients, other Business Analysts, and Technical Team members.
- Experience delivering solutions in a managed service delivery model.
- Ability to engage, interact, and negotiate with IT vendors and service providers.
- Self-motivated with excellent communication skills.
- Proven experience with EDI data processing and troubleshooting.
- Hands-on experience in data analysis and issue resolution impacting business processes.
- Ability to translate business needs into clear functional requirements.
- Experience supporting end-to-end testing (SIT/UAT) and defect lifecycle management.
- Strong stakeholder management skills; ability to coordinate across teams and drive resolution.
Application Instructions
- Utilize Workday’s “Career Profile” and “Upload My Experience” to complete the application.