Sr. Acct.Mgr. Account Management GHH -- ME, VT, NH
Merck
July 02, 2026
Remote
United States
Sales
Vaccine Key Customer Leader (VKCL)
Responsibilities:
- Primary Vaccine point of contact for assigned large private/public sector customers in designated market.
- Accountable for vaccine business performance, customer relationship, and customer experience; coordinate resources to meet customer needs.
- Develop deep understanding of assigned customers and local vaccination ecosystem to identify business opportunities.
- Apply in-depth knowledge of vaccination landscape (schedule, quality measures, reimbursement, uptake drivers, immunization registries, coalitions, school requirements).
- Build vaccine account strategy to increase appropriate vaccine use; coordinate execution with account team.
- Identify key decision-makers/influencers; build trusting relationships.
- Collaborate with internal and customer stakeholders to select/deploy solutions.
- Identify strategic customers regionally and prioritize them.
- Monitor competitor approaches and contracting strategy; engage field/HQ teams to grow/defend business.
Education:
- Required: BA/BS
- Preferred: MA/MS/MBA in Business, Marketing, Science, Healthcare, or Public Health
Required Experience:
- 5+ years in sales leadership, key account/client service, marketing, and/or strategy (preferred: healthcare)
- 2+ years in sales leadership/strategic account management with high-influence public health/hospital/managed care customers
Required Skills/Qualifications:
- Customer relationship building; influence senior stakeholders
- Strong interpersonal/communication skills; peer leadership; cross-functional coordination
- Self-motivated, independent; analytical/problem-solving
- Proficient: Microsoft Excel, PowerPoint, Word, Outlook; Valid Driver’s License
- Travel: ~40% (ME, VT, NH)
Preferred Experience:
- 2+ years in/with vaccines; vaccination knowledge
- Recent local market/customer knowledge
- Strategic/management role in public health or health systems/medical groups
- Knowledge of compliance laws/regulations for vaccine/pharmaceutical marketing and sales
Preferred Skills/Experience: Current employees/contingent workers follow internal application process.
Application:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub). Deadline listed on posting.
Responsibilities:
- Primary Vaccine point of contact for assigned large private/public sector customers in designated market.
- Accountable for vaccine business performance, customer relationship, and customer experience; coordinate resources to meet customer needs.
- Develop deep understanding of assigned customers and local vaccination ecosystem to identify business opportunities.
- Apply in-depth knowledge of vaccination landscape (schedule, quality measures, reimbursement, uptake drivers, immunization registries, coalitions, school requirements).
- Build vaccine account strategy to increase appropriate vaccine use; coordinate execution with account team.
- Identify key decision-makers/influencers; build trusting relationships.
- Collaborate with internal and customer stakeholders to select/deploy solutions.
- Identify strategic customers regionally and prioritize them.
- Monitor competitor approaches and contracting strategy; engage field/HQ teams to grow/defend business.
Education:
- Required: BA/BS
- Preferred: MA/MS/MBA in Business, Marketing, Science, Healthcare, or Public Health
Required Experience:
- 5+ years in sales leadership, key account/client service, marketing, and/or strategy (preferred: healthcare)
- 2+ years in sales leadership/strategic account management with high-influence public health/hospital/managed care customers
Required Skills/Qualifications:
- Customer relationship building; influence senior stakeholders
- Strong interpersonal/communication skills; peer leadership; cross-functional coordination
- Self-motivated, independent; analytical/problem-solving
- Proficient: Microsoft Excel, PowerPoint, Word, Outlook; Valid Driver’s License
- Travel: ~40% (ME, VT, NH)
Preferred Experience:
- 2+ years in/with vaccines; vaccination knowledge
- Recent local market/customer knowledge
- Strategic/management role in public health or health systems/medical groups
- Knowledge of compliance laws/regulations for vaccine/pharmaceutical marketing and sales
Preferred Skills/Experience: Current employees/contingent workers follow internal application process.
Application:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub). Deadline listed on posting.