Specialty Representative/Senior Specialty Representative - Primary Care - Grand Rapids, MI

Role Summary

Specialty Representative or Senior Specialty Representative - Primary Care for Grand Rapids, MI. Territory covers Grand Rapids, Kalamazoo, and Lansing. Relocation is not offered for this role. In this role you will be the primary customer contact, providing clinical knowledge of Amgen products to medical professionals and helping them navigate the complex payer environment. You will implement marketing strategy and promote Amgen products as led by the District Manager.

Responsibilities

• Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
• Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
• Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
• Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
• Partner with other colleagues to share best practices and seek to learn and grow as a Specialty Representative/Senior Specialty Representative
• Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
• Uphold Amgen Values: Be Science-Based; Compete Intensely and Win; Create Value for Patients, Staff, and Stockholders; Be Ethical; Trust and Respect Each Other; Ensure Quality; Work in Teams; Collaborate, Communicate, and Be Accountable

Qualifications

• Required (Specialty Representative): Bachelor's Degree
• Required (Specialty Representative): Associate's degree and 4 years of Sales experience
• Required (Specialty Representative): High school diploma/GED and 6 years of Sales experience
• Required (Senior Specialty Representative): Bachelor's degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
• Required (Senior Specialty Representative): Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
• Required (Senior Specialty Representative): High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
• Preferred: 1–3 years of sales, marketing, or clinical experience (pharmaceutical or healthcare industry preferred)
• Preferred: Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases; and the diseases and treatments involved with these specialties
• Preferred: Some experience and/or pre-graduate sales or leadership training, or a demonstrated track record of success under pressure
• Preferred: A hunter’s mindset — hungry, ambitious, and driven to exceed goals
• Preferred: Strong communication, storytelling, and persuasion skills with the ability to influence diverse audiences
• Preferred: Genuine passion for sales, relationship-building, and improving patient outcomes
• Preferred: Curiosity and learning agility — eager to absorb product knowledge and industry insights quickly
• Preferred: Resilience and adaptability — thrives in a fast-paced, competitive environment
• Preferred: Entrepreneurial spirit — proactive, self-motivated, and resourceful in finding creative ways to win business
• Preferred: Desire to build a long-term career in pharmaceutical sales, with a focus on the cardiovascular therapeutic area
• Preferred: Demonstrated integrity, professionalism, and accountability in all interactions
• Preferred: Bachelor's degree in Life Sciences or Business Administration
• Preferred: Adaptability with core competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships
• Preferred: Local Market knowledge

Education

• Required: Bachelor's Degree
• Preferred: Bachelor's degree in Life Sciences or Business Administration

Skills

• Strong communication, storytelling, and persuasion skills with the ability to influence diverse audiences
• Curiosity and learning agility — eager to absorb product knowledge and industry insights quickly
• Resilience and adaptability — thrives in a fast-paced, competitive environment
• Entrepreneurial spirit — proactive, self-motivated, and resourceful in finding creative ways to win business
• Demonstrated integrity, professionalism, and accountability in all interactions