Specialty Representative/Senior Specialty Representative - Primary Care - Cleveland, OH

Role Summary

Specialty Representative/Senior Specialty Representative - Primary Care, covering the Cleveland, OH; Toledo, OH; Dearborn, MI area. Relocation is not offered for this role. The role involves providing clinical knowledge of Amgen products to medical professionals, promoting products, and helping customers navigate the payer environment under the guidance of the District Manager.

Responsibilities

• Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
• Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
• Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
• Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
• Partner with other colleagues to share best practices and seek to learn and grow as a Specialty Representative/Senior Specialty Representative
• Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
• Uphold Amgen Values: Be Science-Based; Compete Intensely and Win; Create Value for Patients, Staff, and Stockholders; Be Ethical; Trust and Respect Each Other; Ensure Quality; Work in Teams; Collaborate, Communicate, and Be Accountable

Qualifications

• Required: Bachelor's Degree
• Required: Associate's degree and 4 years of Sales experience
• Required: High school diploma/GED and 6 years of Sales experience
• Senior Required: Bachelor's degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
• Senior Required: Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
• Senior Required: High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
• Preferred: 1–3 years of sales, marketing, or clinical experience (pharmaceutical or healthcare industry preferred)
• Preferred: Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases; and the diseases and treatments involved with these specialties
• Preferred: Some experience and/or pre-graduate sales or leadership training, or a demonstrated track record of success under pressure
• Preferred: A hunter’s mindset — hungry, ambitious, and driven to exceed goals
• Preferred: Strong communication, storytelling, and persuasion skills with the ability to influence diverse audiences
• Preferred: Genuine passion for sales, relationship-building, and improving patient outcomes
• Preferred: Curiosity and learning agility — eager to absorb product knowledge and industry insights quickly
• Preferred: Resilience and adaptability — thrives in a fast-paced, competitive environment
• Preferred: Entrepreneurial spirit — proactive, self-motivated, and resourceful in finding creative ways to win business
• Preferred: Desire to build a long-term career in pharmaceutical sales, with a focus on the cardiovascular therapeutic area
• Preferred: Demonstrated integrity, professionalism, and accountability in all interactions
• Preferred: Bachelor's degree in Life Sciences or Business Administration
• Preferred: Adaptability with core competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships
• Preferred: Local Market knowledge

Education

• Bachelor’s degree (or equivalent) typically required for Senior Specialty Representative; Life Sciences or Business Administration degrees preferred
• Alternative combinations of education and experience as described in basic qualifications (e.g., Associate degree with 4–6 years of sales experience; High school diploma with 6–8 years of sales/clinical experience)