Role Summary
Specialty Representative, Rheumatology - Charleston, WV. Field-based role responsible for executing brand strategy and tactics in the field, driving sales performance, and building strong customer relationships to maximize short and long-term sales, with patient need at the center and in compliance with all laws and AbbVie policies.
Responsibilities
- Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed those targets.
- Create pre-call plans with SMART objectives and perform post-call evaluations to continuously improve sales performance; handle objections and gain calls to action to close on sales calls.
- Serve customer needs and expectations to build trusted relationships and achieve win-win agreements between AbbVie and customers.
- Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
- Continuously build understanding of customer needs, territory landscape, competitors, market segments, accounts, disease state, product, and sales expertise; share market intelligence with in-field team and brand team to align and optimize brand strategy.
- Differentiate AbbVie’s value proposition with health providers and identify and maintain disease state experts and speakers/advocates to maximize brand performance.
Qualifications
- Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or equivalent industry experience required
- Equivalent industry experience: at least five (5) years of experience if no bachelor’s degree, with three (3) or more years in the pharmaceutical/health/science industry preferred; high school diploma/GED required
- Proven track record in selling and strong presentation skills; ability to adapt selling approach to customer style and provide innovative ideas to maximize opportunities
- Influences others; credible, respected role model; builds collaborative partnerships; leads by example and coaches peers in changing environments
- Documented leadership and increased responsibility at district/region levels; uses findings to develop sales strategies
- Preferred: proven sales success in therapeutic areas; experience in physician/account-based selling, training, managed health care, or marketing; English proficiency (verbal and written)
- Must satisfy HCIR credentialing requirements to gain and maintain entry into facilities in the territory; ability to obtain required credentials
- Demonstrates deep scientific, therapeutic, product, and competitive knowledge; strong business acumen; ability to operate in a matrix environment
- Valid driver’s license and ability to pass pre-employment drug screening; ability to drive personal or company vehicle
Skills
- Strategic thinking and planning
- Relationship building and customer needs assessment
- Communication and presentation
- Market and competitive analysis
- Cross-functional collaboration
Education
- Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or equivalent industry experience required