Specialty Representative, Psychiatry - Sacramento, CA/Santa Rosa, CA

Role Summary

Specialty Representative, Psychiatry - Sacramento, CA/Santa Rosa, CA. Field-based role responsible for executing brand strategy and tactics in the field, managing territory and accounts, building strong customer relationships, and solving customer needs to maximize short and long-term sales performance with patient-centric focus. Complies with AbbVie’s code of conduct, policies, and all applicable laws and regulations.

Responsibilities

• Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed set objectives.
• Create pre-call plan objectives and conduct post-call evaluations to continuously improve sales performance; handle objections and close on sales calls.
• Proactively serve customer needs and expectations to build trusted relationships and achieve win-win agreements.
• Develop and execute a call plan to optimize coverage and frequency for key customers to maximize access and sales opportunities.
• Gather and share market intelligence on customer needs, territory landscape, competitors, market segments, accounts, disease states, products, and clinical and sales insights with the in-field team, brand team, and sales manager.
• Differentiate AbbVie’s value proposition with health providers; identify and maintain disease state experts and advocates to maximize brand performance.
• Drive personal auto or company vehicle use and operate required equipment as needed.

Qualifications

• Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or equivalent industry experience required.
• 5+ years of relevant industry experience required in lieu of a bachelor’s degree; 3+ years in pharmaceutical/health/science industry preferred; high school diploma/GED required.
• In-depth scientific, therapeutic, product, and competitive knowledge; strong business acumen and strategic thinking.
• Ability to identify customer style/behavior and adapt selling approaches; develop sales strategies from findings.
• Ability to operate effectively in a matrix environment; credible, respected, and able to build collaborative partnerships.
• Leadership experience with demonstrated peer coaching; track record of increased responsibility.
• Preferred: Successful sales performance in respective therapeutic areas; experience in physician/account-based selling, training, managed health care, or marketing; English proficiency.
• Must satisfy all applicable HCIR credentialing requirements to access facilities in the assigned territory and maintain good standing to obtain credentials.
• Valid driver’s license and ability to pass pre-employment drug screening and meet safe driving requirements.

Skills

• Relationship building and customer needs assessment
• Strategic planning and execution
• Market and competitive intelligence
• Communication and negotiation
• Account management and territory planning

Education

• Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or equivalent industry experience required

Additional Requirements

• Compliance with HCIR credentialing and related requirements, including background checks, immunizations, fingerprinting, and state/city licenses as applicable.