Role Summary
This field-based Specialty Representative, Gastroenterology role covers the St. Louis area, executing brand strategy and tactics in the field, managing assigned territory and targeted accounts, and building strong customer relationships to maximize short and long-term sales performance while prioritizing the patient in AbbVie’s code of conduct and applicable laws. The geography includes St. Louis, Saint Charles, Columbia, and Jefferson City.
Responsibilities
- Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed those targets.
- Create pre-call plans with SMART objectives and perform post-call evaluations to continuously improve sales performance; handle objections and close on calls.
- Proactively serve customer needs and expectations to build trusted relationships and achieve win-win agreements between AbbVie and customers.
- Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
- Continuously build understanding of customer needs, territory market landscape, competitors, market segments, accounts, disease states, product, clinical and sales knowledge; share market intelligence with in-field and brand teams to optimize strategy.
- Differentiate AbbVie’s value proposition with health providers and identify and maintain disease state experts and speakers/advocates to maximize brand performance.
Qualifications
- Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
- Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
- Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.
- Proven track record of success in selling and solid presentation skills. Proactively identifies customer style/behavior and adapts quickly; provides impact with ideas for the organization and responds to changes.
- Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnerships with district colleagues and matrix teams; leads by example and coaches peers through changing environments.
- Documented success in leadership and support roles with increased responsibility at district, region, or organizational levels. Uses findings to develop sales strategies.
- Preferred: Proven track record of success in sales performance within respective therapeutic areas. Pharmaceutical industry experience in physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing.
- An essential requirement is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations within the assigned territory; must be in good standing or eligible to obtain these credentials.
- HCIR credentialing may include background checks, drug screens, immunization proof, fingerprinting, and state/city licenses; you are responsible for satisfying all requirements.
- Valid driver’s license and ability to pass pre-employment drug screening; driving a personal auto or company car or truck.
Additional Requirements
- HCIR credentialing requirements as described above; ability to obtain and maintain credentials.
- Valid driver’s license and safe driving requirements; ability to operate a personal or company vehicle.