Role Summary
Specialty Representative, Gastroenterology - Manhattan N, NY. Execute brand strategy and tactics in field, drive sales performance, manage assigned territory and targeted accounts, build strong customer relationships, and solve customer needs to maximize short- and long-term sales, placing the patient at the center and operating within company policies and all applicable laws and regulations.
Responsibilities
- Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed targets.
- Create pre-call plans with SMART objectives and conduct post-call evaluations to continuously improve sales performance; handle objections and close on sales calls.
- Proactively serve customer needs and challenges to build trusted relationships and achieve win-win agreements.
- Develop and execute a call plan that achieves set metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
- Continuously build understanding of customer needs, territory market landscape, competitors, and market segments; share market intelligence with in-field team, brand team, and sales manager to align and optimize brand strategy.
- Differentiate AbbVie’s value proposition with health providers and identify and maintain disease state experts and speakers/advocates to maximize brand performance.
Qualifications
- Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
- Equivalent experience: at least five years in total with three or more years in pharmaceutical/health/science industry preferred; high school diploma/GED required
- In-depth scientific, therapeutic, product, and competitive knowledge; strong business acumen; able to operate effectively in a matrix environment; proactive in offering innovative ideas and solutions
- Proven track record of selling success and strong presentation skills; ability to adapt to customer style and behavior; anticipates and responds to changes
- Influences others and is a credible, respected role model; builds collaborative partnerships; leads by example
- Documented leadership and increased responsibility at district/region levels; uses findings to develop sales strategies
- Preferred: proven sales performance in relevant therapeutic areas; experience in physician/account-based selling, training, managed health care, or marketing; English proficiency
- Must satisfy all HCIR credentialing requirements to gain and maintain entry into facilities and organizations in the territory; in good standing or eligible to obtain credentials
- Valid driver’s license and ability to pass pre-employment drug screening; may require driving personal or company vehicle
Skills
- Sales strategy and execution
- Customer relationship management
- Market intelligence and competitive analysis
- Communication and presentation
- Leadership and collaboration within matrix teams
Education
- Bachelor’s degree in health, sciences, pharmacy or related field preferred; or equivalent industry experience
Additional Requirements
- HCIR credentialing requirements to access facilities and organizations
- Travel as required for field-based role; resides within reasonable distance of Manhattan N and surrounding areas