Role Summary
Specialty Representative, Gastroenterology - Detroit, MI. Execute brand strategy and tactics in field, drive sales performance, manage assigned territory and targeted accounts, build strong customer relationships, and solve customer needs to maximize short and long-term sales while placing the patient at the center of efforts and operating within AbbVie’s code of conduct and applicable laws.
Responsibilities
- Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed objectives.
- Create pre-call plans using SMART objectives and conduct post-call evaluations to continuously improve sales performance; handle objections and close calls effectively.
- Proactively serve customer needs and expectations to build trusted relationships and achieve win-win agreements between AbbVie and customers.
- Develop and execute a call plan that achieves set metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
- Continuously build understanding of customer needs, territory dynamics, competitors, market segments, accounts, disease areas, product, clinical and sales expertise; share market intelligence with in-field team, brand team, and sales manager to align and optimize strategy.
- Differentiate AbbVie’s value proposition with health providers and identify and maintain disease-state experts and speakers/advocates to maximize brand performance.
Qualifications
- Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or equivalent industry experience required.
- Equivalent experience: at least five (5) years of experience with three (3) or more years in the pharmaceutical/health/science industry; high school diploma/GED required.
- In-depth scientific, therapeutic, product, and competitive knowledge; strong business acumen; strategic and critical thinking; ability to operate in a matrix environment; innovative, solutions-oriented mindset.
- Proven track record in selling with strong presentation skills; ability to adapt to customer styles and respond to changes; ability to influence and be a credible resource among peers.
- Demonstrated leadership and ability to take on increased responsibility at district/region levels; ability to develop sales strategies from findings.
- Preferred: Successful sales history in respective therapeutic areas; experience in physician/account-based selling, training, managed health care, or marketing; English proficiency in speaking and writing.
- Must satisfy HCIR credentialing requirements to gain/maintain entry into facilities and organizations in the assigned territory; must be in good standing or eligible to obtain credentials.
- Valid driver’s license; ability to pass pre-employment drug screening; driving a personal or company vehicle.
Skills
- Customer relationship management
- Sales planning and execution
- Market intelligence and competitive analysis
- Communication and presentation
- Stakeholder collaboration and partnership
Education
- Bachelor’s degree in health, sciences, pharmacy or related field preferred
Additional Requirements
- Field-based role; candidates should live within a reasonable distance from Detroit, MI area.
- HCIR credentialing and related requirements; ability to travel within the territory as needed.