Role Summary
Specialty Representative, Gastroenterology - Albany, NY. Execute brand strategy and tactics in field, drive sales performance, manage the assigned territory and targeted accounts, build strong customer relationships, and solve customer needs to maximize short and long-term sales while maintaining AbbVie’s business code of conduct and compliance with all applicable laws.
Responsibilities
- Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed expectations.
- Create pre-call plans with SMART objectives and perform post-call evaluations to continuously improve sales performance; handle objections and close on sales calls.
- Proactively serve customer needs and expectations to build trusted relationships and achieve win-win agreements between AbbVie and customers.
- Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
- Maintain and share market intelligence on customer needs, territory landscape, competitors, disease states, products, clinical and sales insights with in-field team, brand team, and sales management to align and optimize brand strategy.
- Differentiate AbbVie’s value proposition with health providers and identify and maintain disease state experts and advocates to maximize brand performance.
Qualifications
- Bachelor’s degree in health, sciences, pharmacy, or business-related field preferred or equivalent industry experience required.
- Equivalent experience: at least five (5) years in lieu of a bachelor’s degree, with three (3) or more years in the pharmaceutical/health/science industry preferred; high school diploma/GED required.
- In-depth scientific, therapeutic, product, and competitive knowledge; strong business acumen and strategic thinking; ability to operate effectively in a matrix environment.
- Proven track record of sales success and strong presentation skills; ability to adapt selling approach to customer style and anticipate changes.
- Influences others and is viewed as a credible resource; builds collaborative partnerships with district colleagues and matrix teams; demonstrates positive behaviors and coaching.
- Leadership experience at district/region/organizational levels; able to leverage findings to develop sales strategies.
- Preferred: proven sales success in respective therapeutic areas; experience in physician/account-based selling, training, managed care, or marketing; English language proficiency.
- Must satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations in the assigned territory; in good standing or eligible to obtain these credentials.
Skills
- Strong communication and interpersonal skills
- Strategic planning and analytical abilities
- Ability to build and maintain professional relationships with healthcare providers
- Adaptability to changing market and regulatory environments
Education
- Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or equivalent industry experience required