Role Summary
Specialty Account Specialist - Respiratory - Westchester CO, NY/New York, NY (Open)
Responsibilities
- Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
- Understand the reimbursement/distribution landscape for specialist customers and refer to appropriate resources for reimbursement and distribution choices, within GSK guidelines and values.
- Maintain knowledge and data, with respect to severe asthma therapeutic expertise.
- Provide product educational programs/in-services to customers.
- Work within Compliance guidelines and GSK values.
- Develop strategies and tactics to generate sales.
- Develop and implement strategies specific to each customer within an account (e.g., Allergists, Pulmonologists, nurses, PAs, business/office managers).
- Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
- Effectively manage allocated resources (i.e., financial).
- Provide outstanding customer service by responding to customer requests, inquiries and needs.
Qualifications
- Bachelor’s degree
- Ability to travel domestically as necessary, up to 30% overnight in some territories
- Valid driver’s license; must be able and willing to drive or operate a vehicle – driving is an essential function
- The selected candidate will be hired at the appropriate level based on experience
- Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience.
- Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience.
Skills
- Scientific knowledge in respiratory therapeutics
- Customer engagement and relationship-building
- Sales strategy and execution
- Resource and program management
- Compliance and ethical guidelines
Education
Additional Requirements
- None provided beyond travel and licensing requirements specified in Qualifications