Specialty Account Specialist - Respiratory - Jacksonville, FL

Role Summary

Specialty Account Specialist - Respiratory in Jacksonville, FL. This role focuses on providing scientific knowledge, business acumen, and customer engagement to specialist customers in support of a GSK biologic product, understanding reimbursement and distribution landscape, and developing account-specific strategies to generate sales.

Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
• Understand the reimbursement/distribution landscape for specialist customers and identify appropriate resources to refer customers for reimbursement and distribution choices, within GSK guidelines and values.
• Maintain knowledge and data related to severe asthma therapeutic expertise.
• Provide product educational programs/in-services to customers.
• Work within Compliance guidelines and GSK values.
• Develop strategies and tactics to generate sales.
• Develop and implement strategies specific to each customer within an account (e.g., Allergists, Pulmonologists, nurses, PAs, business/office managers).
• Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
• Effectively manage allocated resources (i.e., financial).
• Provide outstanding customer service by responding to customer requests, inquiries, and needs.

Qualifications

• Required: Bachelor’s degree
• Required: Ability to travel domestically as necessary, which may include overnight travel up to 30%
• Required: Valid driver’s license; must be able and willing to drive or operate a vehicle – driving is an essential function
• Required: The selected candidate will be hired at the appropriate level based on experience
  • Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience
  • Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience

Preferred Qualifications

• Specialty Products that utilize Buy & Bill or Specialty pharmacy distribution
• Expertise in working with Payer Reimbursement Managers
• Biologic/Rare Disease/Respiratory Sales experience
• Experience selling in IDN Systems

Skills

• Customer engagement
• Strategic account planning
• Internal collaboration across Marketing, Payer Relations, Medical (MSLs)
• Compliance and ethical standards