Specialty Account Specialist - Respiratory - Jacksonville, FL

Role Summary

Specialty Account Specialist - Respiratory - Jacksonville, FL. This role provides scientific knowledge, business acumen, and customer engagement expertise to specialist customers in support of a GSK biologic product, with responsibilities including understanding the reimbursement and distribution landscape, maintaining up-to-date therapeutic knowledge, delivering product education, and developing account-specific strategies to generate sales.

Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
• Understand the reimbursement/distribution landscape for specialist customers and refer to appropriate resources for reimbursement and distribution choices within GSK guidelines.
• Maintain knowledge and data related to severe asthma therapeutic expertise.
• Provide product educational programs/in-services to customers.
• Work within Compliance guidelines and GSK values.
• Develop strategies and tactics to generate sales.
• Develop and implement account-specific strategies for Allergists, Pulmonologists, nurses, PAs, and business/office managers.
• Develop and maintain strong relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
• Effectively manage allocated resources (financial).
• Provide outstanding customer service by responding to customer requests and inquiries.

Qualifications

• Bachelor’s degree
• Ability to travel domestically as necessary, up to 30% overnight in some territories
• Valid driver’s license; must be able and willing to drive or operate a vehicle
• The selected candidate will be hired at the appropriate level based on experience
  • Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience
  • Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience

Skills

• Strong customer engagement and communication skills
• Strategic account planning and execution
• Knowledge of payer landscapes and market access processes
• Cross-functional collaboration
• Compliance and ethics adherence

Education

• Bachelor’s degree required

Additional Requirements

• Travel flexibility to meet role needs