Specialty Account Specialist - Respiratory - Cambridge, MA

Role Summary

Specialty Account Specialist - Respiratory - Cambridge, MA. This role provides Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product, with emphasis on understanding reimbursement and distribution landscape and delivering product education and strategic account plans.

Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
• Understand the reimbursement/distribution landscape for specialist customers and refer to appropriate resources for reimbursement and distribution choices, within GSK guidelines and values.
• Maintain up-to-date knowledge of severe asthma therapeutic areas.
• Provide product educational programs/in-services to customers.
• Work within Compliance guidelines and GSK values.
• Develop strategies and tactics to generate sales.
• Develop and implement customer-specific strategies within accounts (e.g., Allergists, Pulmonologists, nurses, PAs, office managers).
• Develop and maintain relationships with Marketing, Payer Relations Managers, Medical (MSLs), and other functions within GSK.
• Effectively manage allocated resources (financial).
• Provide outstanding customer service by responding to customers' requests and inquiries.

Qualifications

• Bachelor’s degree
• Ability to travel domestically as necessary, which may include overnight travel up to 30%
• Valid driver’s license; ability to drive or operate a vehicle is essential
• Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience
• Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience

Preferred Qualifications

• Specialty products utilizing Buy & Bill or Specialty pharmacy distribution modes
• Expertise with Payer Reimbursement Managers
• Biologic/Rare Disease/Respiratory sales experience
• Experience selling in IDN systems