Specialty Account Specialist, Immunology

Role Summary

Specialty Account Specialist, Immunology. Location: Dallas, Texas, USA. This role focuses on providing scientific knowledge, business acumen, and customer engagement to specialist customers in support of a GSK biologic product. You will develop account-specific strategies, manage reimbursement and distribution resources, deliver educational programs, and collaborate with Marketing, Payer Relations, Medical (MSLs), and other functions to generate sales and support patient access. Travel domestically up to 30% may be required.

Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
• To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e.g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values.
• Maintain knowledge and data, which are constantly changing, with respect to severe asthma therapeutic expertise.
• Provide product educational programs/in-services to customers.
• Work within Compliance guidelines and GSK values always.
• Develop strategies and tactics to generate sales.
• Develop and implement strategies specific to each customer within an account (i.e., Rheumatologists, Nephrologists, nurses, mid-levels, business/office managers).
• Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
• Effectively manage allocated resources.
• Provide outstanding customer service by responding to our customers' requests, inquiries and needs.

Qualifications

• Required:
  • Bachelor’s degree
  • Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30%
  • Valid driver’s license
  • Must be able and willing to drive or operate a vehicle – driving is an essential function of this role.
  • The selected candidate will be hired at the appropriate level based on experience
  • Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience.
  • Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience.
• Preferred:
  • Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution.
  • Expertise in working with Payer Reimbursement Managers
  • Biologic/Rare Disease/Immunology Sales experience