Specialty Account Manager, Sunosi (Cedar Rapids, IA)

Role Summary

Specialty Account Manager to execute commercial activities for the assigned geography and establish relationships with customers to drive demand for Sunosi (solriamfetol) in approved patients. This field-based role requires gaining access to customers in a clinic or hospital setting while maximizing engagement through digital channels. The Field SAM will be responsible for product performance at a territory level, be a disease category expert and a product champion, provide account management support, and assess key stakeholders and future trends within the marketplace.

Responsibilities

• Proficiency in both virtual and live customer engagements.
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership.
• Promote Sunosi within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Develop strong customer relationships by better understanding the customer's needs.
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials).
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients.
• Communicate territory activity in an accurate and timely manner as directed by management.
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
• Successfully complete all training classes.
• Complete administrative duties in an accurate and timely fashion.
• Manage efforts within assigned promotional budget.
• Must be able to effectively collaborate across all corporate functions.
• Attend medical congresses and society meetings as needed.
• Ensure timely access for patients through patient services and savings programs.

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum of 5 years of field customer experience and/or account management.
• Demonstrated experience delivering outstanding results.
• Minimum of 3 years Healthcare Professional experience with relevant CNS/Psychiatry experience will also meet the qualifications for this role.
• Previous pharmaceutical, biotech, or medical marketing/sales experience with at least five years in specialty sales preferred.
• CNS/Psychiatry experience preferred, but not required.
• Launch experience strongly preferred.
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals.
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
• Comfortability with uncertainty and high expectations.
• Patient support services experience a plus.
• Strong digital marketing aptitude.
• Strong interpersonal, presentation, and communication skills.
• Frequent driving, including extended periods of time behind the wheel.
• Prolonged sitting and standing as part of daily job functions.
• Ability to lift and carry up to 30lbs regularly.
• Overhead reaching required to close and secure liftgates or similar equipment.

Education

• Not specified beyond the Bachelor's degree requirement.