Role Summary
Specialty Account Manager, Referral KRYSTEXXA - Salt Lake City (Rare Disease) – Territory covers Salt Lake City. Represent Amgen's Rare Disease products to Primary Care/FP/GP/IM, Podiatry, and Orthopedic physicians and healthcare professionals; drive Biotech/Infusion product sales, increase referrals to Rheumatology and Nephrology, and perform total territory account management.
Responsibilities
- Collaborate with 2-3 Specialty Account Managers in Rheumatology and Nephrology teams to identify referral patients in Podiatry, Primary Care, and Orthopedics near KRYSTEXXA advocates and centers of excellence.
- Develop a comprehensive territory business plan aimed at achieving and exceeding annual sales goals.
- Promote disease state awareness and value of the product to target customers.
- Identify appropriate patient types for referral to treatment.
- Regularly communicate progress with SAM/ASD.
- Promote KRYSTEXXA within approved labeling in a compliant, ethical manner per guidelines.
- Develop strong customer relationships by understanding their needs and communicating those to the team.
- Consistently meet or exceed corporate sales goals.
- Communicate territory activity accurately and timely as directed by management.
- Provide feedback to sales, leadership, marketing, and other internal departments about the environment and results.
- Adhere to Amgen compliance policies and PhRMA code.
- Complete all Amgen training classes and administrative duties accurately and timely.
- Manage efforts within the assigned promotional and operational budget.
- Maximize use of approved resources to achieve territory and account-level goals.
- Collaborate across divisions within the GBU to achieve objectives.
- Attend medical congresses and society meetings as needed.
- Perform other tasks as requested by management.
Qualifications
- Basic Qualifications:
- Bachelor's Degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry or hospital sales experience
- Or Associate degree and 6 years of sales experience in the same industries
- Or High school diploma/GED and 8 years of sales experience in the same industries
- Preferred Qualifications:
- Buy and bill experience and success preferred
- Biologic/biotech sales and reimbursement experience preferred
- Established customer relationships in primary care, podiatry and/or orthopedic markets required
- Rheumatology and Nephrology therapeutic area experience preferred
- Experience in a collaborative team environment with Commercial Operations functions
- Strong organizational, analytical and computer skills
- Travel: approximately 30%, including some overnight and weekend commitments
- Proficient in Microsoft Office
- Professional, proactive demeanor; strong interpersonal, written and verbal communication skills
Skills
- Relationship-building and stakeholder management
- Strategic territory planning and execution
- Disease state education and patient identification
- Account management and cross-functional collaboration
- Communication and presentation skills
Education
- As specified in Basic Qualifications above
Additional Requirements
- Requires approximately 30% travel, including some overnight and weekend commitments