Role Summary
Specialty Account Manager to execute commercial activities for assigned geographies, establish relationships with customers, and promote AUVELITY for major depressive disorder in adults and potential future indications. Field-based role requiring access to clinics/hospitals and engagement through digital channels.
Responsibilities
- Proficient in both virtual and live customer engagements
- Develop a comprehensive territory business plan aimed at achieving and exceeding quarterly and annual goals
- Promote within approved labeling in a comprehensive, fair, and ethical manner consistent with guidelines
- Develop strong customer relationships by understanding customer needs
- Serve as a resource/consultant to customers and staff regarding payer policies and processes
- Maximize use of marketing resources to maintain and develop relationships to grow prescribing confidence
- Communicate territory activity accurately and timely as directed by management
- Provide feedback to sales, leadership, marketing, and internal departments about changes and results
- Complete training classes and administrative duties in a timely fashion
- Manage efforts within assigned promotional budget
- Collaborate across all corporate functions
- Attend medical congresses and society meetings as needed
- Ensure timely patient access through patient services and savings programs
- Overnight travel as needed
- Additional responsibilities as assigned
Qualifications
- Bachelorβs degree from an accredited college or university
- Minimum of 5 years of field customer experience and/or account management; minimum of 3 years Healthcare Professional experience with relevant CNS experience
- 5 years of consistent top performance in pharmaceutical, biotech, or medical sales
- Psychiatry/CNS experience strongly preferred
- Demonstrated experience delivering outstanding results
- Launch experience strongly preferred
- Must live in the territory
- Experience strategizing within cross-functional teams
- Proven ability to manage multiple tasks concurrently under aggressive timelines
- Comfortable with uncertainty and high expectations
- Patient support services experience a plus
- Strong digital marketing aptitude
- Strong interpersonal, presentation, and communication skills
- Frequent driving; extended time behind the wheel
- Prolonged sitting/standing as part of daily job functions
- Ability to lift and carry up to 30 lbs regularly
- Overhead reaching to close/secure liftgates or similar equipment