Role Summary
Specialty Account Manager to execute commercial activities for assigned geographies, establish relationships with customers, and promote AUVELITY for major depressive disorder in adults and potential future indications. Field-based role requiring access to clinic or hospital settings and engagement through digital channels. The role is responsible for product performance at the territory level and serving as a disease category expert and product champion.
Responsibilities
- Proficient in both virtual and live customer engagements
- Develop a comprehensive territory business plan aimed at achieving and exceeding quarterly and annual goals
- Promote within approved labeling in a comprehensive, fair, and ethical manner per guidelines
- Develop strong customer relationships by understanding customer needs
- Serve as a resource/consultant to customers and staff regarding payer policies and processes
- Maximize use of marketing resources to grow customer confidence to prescribe Axsome medications
- Communicate territory activity accurately and timely as directed
- Provide feedback to sales, leadership, marketing, and internal departments
- Complete all training classes in a timely manner
- Complete administrative duties accurately and timely
- Manage efforts within the promotional budget
- Collaborate across corporate functions
- Attend medical congresses and society meetings as needed
- Ensure timely access for patients through patient services and savings programs
- Overnight travel as needed
- Additional responsibilities as assigned
Qualifications
- Bachelorโs degree from an accredited college or university
- Minimum of 5 years of field customer experience and/or account management; minimum of 3 years Healthcare Professional experience with relevant CNS experience
- 5 years of consistent top performance in pharmaceutical, biotech, or medical sales
- Psychiatry/CNS experience strongly preferred
- Demonstrated experience delivering outstanding results
- Launch experience strongly preferred
- Must live in the territory
- Experience strategizing within cross-functional teams
- Proven ability to manage multiple tasks concurrently under timelines in a dynamic environment
- Comfortable with uncertainty and high expectations
- Patient support services experience a plus
- Strong digital marketing aptitude
- Strong interpersonal, presentation, and communication skills
- Frequent driving and extended time behind the wheel
- Prolonged sitting and standing as part of daily duties
- Ability to lift and carry up to 30 lbs regularly
- Overhead reaching to close and secure liftgates or similar equipment
Skills
- Digital engagement and field-based sales
- Account management and territory planning
- Payer policy navigation
- Cross-functional collaboration
- Effective communication and presentation
Education
- Bachelorโs degree required
Additional Requirements
- Overnight travel as required by business needs
- Ability to lift up to 30 lbs and perform overhead reaching as part of job functions