Specialty Account Manager, Auvelity (San Antonio, TX)

Role Summary

Specialty Account Manager to execute commercial activities for assigned geographies, establish relationships with customers and promote AUVELITY for major depressive disorder in adults and potential future indications. This field-based role requires gaining access to customers in clinic or hospital settings while engaging through digital channels. The SAM will be a disease category expert and product champion, providing account management support and business insight into the local landscape and future marketplace trends.

Responsibilities

• Proficient in both virtual and live customer engagements
• Develop a comprehensive territory business plan to achieve and exceed quarterly and annual goals
• Promote within approved labeling in a comprehensive, fair, and ethical manner consistent with guidelines
• Develop strong customer relationships by understanding customer needs
• Serve as a resource to customers and staff regarding payer policies and processes (eligibility, prior-authorization, appeals/denials)
• Maximize use of marketing resources to grow customer confidence to prescribe Axsome medications
• Communicate territory activity accurately and timely as directed by management
• Provide feedback to sales, leadership, marketing, and other departments about changes and results
• Complete training classes in a timely manner
• Complete administrative duties accurately and timely
• Manage efforts within the promotional budget
• Collaborate across corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Overnight travel as indicated by business needs
• Additional responsibilities as assigned

Qualifications

• Bachelor’s degree from an accredited college or university
• Minimum of 5 years of field customer experience and/or account management; minimum of 3 years Healthcare Professional experience with relevant CNS experience
• 5 years of consistent top performance in pharmaceutical, biotech, or medical sales
• Psychiatry/CNS experience strongly preferred
• Demonstrated experience delivering outstanding results
• Launch experience strongly preferred
• Must live in the territory
• Experience strategizing within cross-functional teams to achieve business goals
• Proven ability to manage multiple tasks concurrently under timelines in a dynamic environment
• Comfort with uncertainty and high expectations
• Patient support services experience is a plus
• Strong digital marketing aptitude
• Strong interpersonal, presentation, and communication skills
• Frequent driving, including extended periods behind the wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30 lbs regularly
• Overhead reaching to close or secure equipment

Education

• Bachelor’s degree from an accredited college or university