Specialty Account Manager, Auvelity (McAllen, TX)

Role Summary

Specialty Account Manager to execute commercial activities for assigned geographies and promote AUVELITY for major depressive disorder in adults, with potential future indications. Field-based role requiring access to customers in clinic or hospital settings and engagement through digital channels. You will be a disease category expert and product champion, providing account management support and insights on the local landscape.

Responsibilities

• Proficient in both virtual and live customer engagements
• Develop a comprehensive territory business plan to achieve and exceed quarterly and annual goals
• Promote within approved labeling in a comprehensive, fair, and ethical manner aligned with guidelines
• Develop strong customer relationships by understanding customer needs
• Serve as a resource regarding payer policies and processes (eligibility and benefit verification, prior-authorization, appeals/denials)
• Maximize use of marketing resources to maintain and develop customer relationships
• Communicate territory activity accurately and timely as directed by management
• Provide feedback to sales, leadership, marketing, and other internal departments about changes and results
• Complete all training classes in a timely manner
• Complete administrative duties accurately and timely
• Manage efforts within the promotional budget
• Collaborate across all corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Overnight travel as needed
• Additional responsibilities as assigned

Qualifications

• Bachelor’s degree from an accredited college or university
• Minimum of 5 years of field customer experience and/or account management; minimum of 3 years Healthcare Professional experience with relevant CNS experience acceptable
• 5 years of consistent top performance in pharmaceutical, biotech, or medical sales
• Psychiatry/CNS experience strongly preferred
• Demonstrated experience delivering outstanding results
• Launch experience strongly preferred
• Must live in the territory
• Experience strategizing within cross-functional teams
• Proven ability to manage multiple tasks concurrently under aggressive timelines
• Comfort with uncertainty and high expectations
• Patient support services experience a plus
• Strong digital marketing aptitude
• Strong interpersonal, presentation, and communication skills
• Frequent driving and extended periods behind the wheel
• Prolonged sitting and standing as part of daily duties
• Ability to lift and carry up to 30 lbs regularly
• Overhead reaching to close and secure equipment

Skills

• Customer engagement
• Territory planning
• Payer policy navigation
• Cross-functional collaboration
• Digital communications and marketing aptitude
• Communication and presentation
• Time management and multitasking

Education

• Bachelor’s degree from an accredited college or university

Additional Requirements

• Overnight travel as needed
• Physical requirements include lifting up to 30 lbs and prolonged sitting/standing