Role Summary
Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and promote AUVELITY for major depressive disorder in adults and potential future indications. Field-based role requiring access to customers in clinic or hospital settings, with engagement through digital channels. Territory-level responsibility for product performance and acting as a disease category expert and product champion.
Responsibilities
- Proficient in both virtual and live customer engagements
- Develop a comprehensive territory business plan aimed at achieving and exceeding quarterly & annual goals
- Promote within approved labeling in a comprehensive, fair, and ethical manner aligned with guidelines
- Develop strong customer relationships by understanding customer needs
- Serve as a resource to customers and staff regarding payer policies and processes
- Maximize use of marketing resources to grow customer confidence to prescribe Axsome medications
- Communicate territory activity accurately and timely as directed
- Provide feedback to sales, leadership, marketing, and internal teams about changes and results
- Complete all training classes and administrative duties timely
- Manage efforts within the promotional budget
- Collaborate across corporate functions
- Attend medical congresses and society meetings as needed
- Ensure timely access for patients through services and savings programs
- Overnight travel as needed
- Additional responsibilities as assigned
Qualifications
- Bachelorโs degree from an accredited college or university
- Minimum of 5 years of field customer experience and/or account management; minimum of 3 years Healthcare Professional experience with relevant CNS experience
- 5 years of consistent top performance in pharmaceutical, biotech or medical sales
- Psychiatry/CNS experience strongly preferred
- Demonstrated track record of outstanding results
- Launch experience strongly preferred
- Must reside in the territory
- Experience working with cross-functional teams to achieve goals
- Ability to manage multiple tasks under aggressive timelines
- Comfort with uncertainty and high expectations
- Patient support services experience a plus
- Strong digital marketing aptitude
- Strong interpersonal, presentation, and communication skills
- Frequent driving and extended periods behind the wheel
- Prolonged sitting and standing as required
- Ability to lift and carry up to 30 lbs regularly
- Overhead reaching to operate liftgates or similar equipment
Skills
- Account management
- Field sales
- Digital engagement
- Payer policy navigation
- Territory planning
- Cross-functional collaboration
Education
Additional Requirements
- Overnight travel as needed
- Access to patients through patient services and savings programs