Specialty Account Manager, Auvelity (Akron, OH)

Role Summary

Specialty Account Manager to execute commercial activities for assigned geographies, establish relationships with customers, and promote AUVELITY for major depressive disorder in adults and potential future indications. Field-based role requiring access to customers in clinic or hospital settings, with engagement through digital channels. Account management focus, territory leadership, and disease category expertise.

Responsibilities

• Proficient in both virtual and live customer engagements
• Develop a comprehensive territory business plan aimed at achieving and exceeding quarterly and annual goals
• Promote within approved labeling in a comprehensive, fair, and ethical manner aligned with guidelines
• Develop strong customer relationships by understanding customer needs
• Serve as a resource to customers and staff regarding payer policies and processes
• Maximize use of marketing resources to strengthen customer relationships and confidence to prescribe Axsome medications
• Communicate territory activity accurately and timely as directed by management
• Provide feedback to sales, leadership, marketing, and internal departments about changes in the environment and results
• Complete all training classes in a timely manner
• Complete administrative duties accurately and timely
• Manage efforts within the assigned promotional budget
• Collaborate across all corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Overnight travel as needed
• Additional responsibilities as assigned

Qualifications

• Bachelor’s degree from an accredited college or university
• Minimum of 5 years of field customer experience and/or account management; minimum of 3 years Healthcare Professional experience with relevant CNS experience acceptable
• 5 years of consistent top performance in pharmaceutical, biotech, or medical sales
• Psychiatry/CNS experience strongly preferred
• Demonstrated track record of delivering outstanding results
• Launch experience strongly preferred
• Must reside in the territory
• Experience strategizing within cross-functional teams
• Proven ability to manage multiple tasks concurrently under timelines
• Comfort with uncertainty and high expectations
• Patient support services experience a plus
• Strong digital marketing aptitude
• Strong interpersonal, presentation, and communication skills
• Frequent driving; extended time behind the wheel
• Prolonged sitting and standing as part of daily duties
• Ability to lift and carry up to 30 lbs regularly
• Overhead reaching to perform liftgate-related tasks

Skills

• Account management
• Territory planning
• Payer policies and processes
• Communication and presentation
• Cross-functional collaboration
• Digital engagement

Education

• Bachelor’s degree

Additional Requirements

• Overnight travel as needed
• Physical requirements consistent with field-based sales roles (lifting up to 30 lbs, standing/sitting)