Role Summary
Specialist Supply Chain Compliance responsible for managing deviations, CAPA, temperature excursions, distribution complaints, and quality system monitoring. Collaborates cross-functionally with other Amgen business units, supports inspection readiness, and drives process improvements to ensure compliance with GDP and FMD guidelines.
Responsibilities
- Own and manage deviations, trend investigations records, CAPA and CAPA EV records. Lead root cause analysis sessions.
- Own and manage the trend trigger and periodic evaluation report for temperature excursions and distribution complaints.
- Provide training sessions related to SC Compliance.
- Act as Subject Matter Expert (SME) for the Quality Systems Deviation, CAPA, CAPA EV, Temperature excursion, Distribution Complaint and Periodic monitoring.
- Participate in and support inspection readiness activities, audits and inspections.
- Deploy new (global) capabilities and projects as appropriate.
- Support change management and operational excellence initiatives to improve process compliance performance.
- Author and own documents (procedures, forms, manuals, training materials etc.) for the SC Compliance team.
- Lead Event Review meetings for missing product events.
- Perform data analysis for Management reviews of the quality system on a periodic basis.
- Incidentally own and manage temperature excursion records of products.
- Provide guidance/direction in all areas of GDP and FMD.
Management Responsibilities
- Responsible for hiring, training, supervising, coaching and performance management of SC Compliance staff.
Qualifications
- Required: Doctorate degree
- Required: Master’s degree and 2 years of Supply Chain experience
- Required: Bachelor’s degree and 4 years of Supply Chain experience
- Required: Associate’s degree and 8 years of Supply Chain experience
- Required: High school diploma / GED and 10 years of Supply Chain experience
- Preferred: Experience in audit / inspection support
- Preferred: Technical writing skills
Education
- Doctorate degree
- Master’s degree
- Bachelor’s degree
- Associate’s degree
- High school diploma / GED