Specialist - Site L&D

As a Learning Specialist (Site Operations), administer the training program and support managers and learners to ensure compliance and operational readiness by managing the site Learning Management System (LMS) and maintaining critical training documentation.

Responsibilities:
- Serve as the site expert for SuccessFactors (LMS): manage creation/modification/obsoletion of courses/classes; provide Tier 1 troubleshooting; manage curriculum assignments; ensure tasks align with security roles and the global SF Guidebook.
- Support audit readiness: process credits for classes and OJTs; maintain required training files per record retention; complete periodic reviews; provide LMS reports to track learning metrics.
- Manage learning documentation: act as Veeva Document Controller/Owner; coordinate periodic course review; write/maintain site procedures; create “read-and-sign” training materials in the quality management system.
- Own operational programs: coordinate New Employee Orientation (NEO) with HR and local SMEs; support instructor-led training coordination; serve as primary contact for EBS centralized ticketing.
- Partner with employees/managers: manage learning plans; communicate system/process updates; collaborate with broader Learning team to align local processes with global standards.

Qualifications:
- Education: High School Diploma or equivalent.
- Experience: L&D administration and managing data in an LMS.
- Skills: SuccessFactors and MS Office proficiency; strong attention to detail; excellent communication and customer service.

Preferred:
- Regulated environment experience (e.g., FDA/USDA).
- Document Controller experience in Veeva QDocs.
- Ability to work with cross-functional teams and support other manufacturing sites as backup.