Site Quality Leader
Zoetis
August 31, 2026
On-site
Charles City, IA
Operations
Role Description
The Charles City Site Quality Lead is accountable for product quality and the site’s regulatory compliance, ensuring adherence to regulatory requirements and cGMPs, maintaining Inspection Readiness, and ensuring continuous supply of high-quality products. Member of the Site Leadership Team; co-chairs the site Quality Council; owns the Site Risk Assessment Process and drives continuous improvement through data/metrics. Creates and executes the Site Quality Roadmap. Reports to the Bio/BioPharma Platform Quality Leader.
Key Responsibilities
- Establish and reinforce site quality culture; implement and sustain quality standards/QMS.
- Maintain inspection readiness for USDA, VMD, and European agencies; act as point of contact for inspections.
- Ensure products are manufactured and released per regulatory standards and registration files; partner with regulatory team.
- Own site product quality stewardship/accountability.
- Promote compliance; remediate audit findings.
- Ensure QC testing meets regulatory/GMP requirements; oversee standards/methods/procedures.
- Own site supplier risk assessment, including supplier quality programs, audits, and qualification.
- Oversee Quality Plan/Quality Roadmap; lead Quality Council metrics; develop process/product improvement metrics.
- Ensure Validation Master Plan is compliant/up to date.
- Investigate quality-related customer complaints; collaborate on QMS activities across sites/organizations.
Staff/Leadership
- Coach/develop staff; create learning organization; ensure training plans.
- Develop quality budget/resources; support quality goals/targets.
Qualifications & Skills
- BS/MS/PhD in Biological, Chemistry, or Engineering.
- Significant leadership experience in a Quality role in pharmaceutical/vaccine/animal health/human health manufacturing.
- Operations/Quality Manufacturing preferred; USDA and European regulated experience desired.
- Fluent with Six Sigma and/or Lean.
- Excellent communication/collaboration; change agent; root-cause/problem solving; data/continuous improvement mindset; works in complex environments.
Physical Requirements
- Based in Charles City, Iowa; some off-site travel; occasional non-core hours.
The Charles City Site Quality Lead is accountable for product quality and the site’s regulatory compliance, ensuring adherence to regulatory requirements and cGMPs, maintaining Inspection Readiness, and ensuring continuous supply of high-quality products. Member of the Site Leadership Team; co-chairs the site Quality Council; owns the Site Risk Assessment Process and drives continuous improvement through data/metrics. Creates and executes the Site Quality Roadmap. Reports to the Bio/BioPharma Platform Quality Leader.
Key Responsibilities
- Establish and reinforce site quality culture; implement and sustain quality standards/QMS.
- Maintain inspection readiness for USDA, VMD, and European agencies; act as point of contact for inspections.
- Ensure products are manufactured and released per regulatory standards and registration files; partner with regulatory team.
- Own site product quality stewardship/accountability.
- Promote compliance; remediate audit findings.
- Ensure QC testing meets regulatory/GMP requirements; oversee standards/methods/procedures.
- Own site supplier risk assessment, including supplier quality programs, audits, and qualification.
- Oversee Quality Plan/Quality Roadmap; lead Quality Council metrics; develop process/product improvement metrics.
- Ensure Validation Master Plan is compliant/up to date.
- Investigate quality-related customer complaints; collaborate on QMS activities across sites/organizations.
Staff/Leadership
- Coach/develop staff; create learning organization; ensure training plans.
- Develop quality budget/resources; support quality goals/targets.
Qualifications & Skills
- BS/MS/PhD in Biological, Chemistry, or Engineering.
- Significant leadership experience in a Quality role in pharmaceutical/vaccine/animal health/human health manufacturing.
- Operations/Quality Manufacturing preferred; USDA and European regulated experience desired.
- Fluent with Six Sigma and/or Lean.
- Excellent communication/collaboration; change agent; root-cause/problem solving; data/continuous improvement mindset; works in complex environments.
Physical Requirements
- Based in Charles City, Iowa; some off-site travel; occasional non-core hours.