Role Summary
Site Engagement Associate Director-Oncology responsible for developing, managing, and overseeing long-term relationships with strategically and operationally important Oncology sites and institutions. Aims to enhance GSKโรรดs image with sites and provide an interface between GSK and sites to create an optimal clinical trials environment, delivering timely, high-quality results.
Responsibilities
- Conduct strategic environmental surveillance in oncology to anticipate regulatory and operational changes affecting sites and R&D in the United States, and use insights to design innovative, efficient partnerships.
- Provide insight to leadership on site landscape trends, operational risks, and emerging engagement models.
- Lead development and expansion of a US oncology site network spanning academic centers, community practices, and emerging site models (hybrid networks, DCT-enabled sites).
- Enhance collaboration between sites and GSK clinical teams to improve performance and resolve obstacles during site start-up and study execution.
- Create and implement strategic partnership models and frameworks for strategic clinical sites.
- Build and nurture relationships with community sites, engaging local investigators and staff to expand the GSK partnership network.
- Provide an operational vision of the future GSK portfolio to key external stakeholders to anticipate partnerships and prepare for the arrival of clinical trials.
- Provide strategic input for operational excellence, process efficiency and trial delivery both internally and externally.
- Identify and disseminate best practices and contribute to standardization across local operations.
- Track compliance with site partnership agreements, identify problem areas, and take corrective actions to ensure successful outcomes.
- Collaborate, communicate, and resolve key operational issues with external site partners.
- Drive performance by establishing mutually agreed KPIs and organizing periodic reviews with external partners.
- Provide feedback to Leadership, Local Medical Affairs, LOC regarding development of new partnerships and updates on existing ones.
- Standardize processes and share best practices at internal cross-functional process improvement teams.
- Champion patient-centric solutions and representative strategies tailored to U.S. oncology populations.
- Collaborate with Feasibility, Clinical Operations, and Medical Affairs to drive optimal site placement and study performance.
- Partner with cross-functional teams to optimize site activation timelines (regulatory packets, budgets/CTAs, onboarding, training).
- Identify bottlenecks at the study and site levels and implement targeted solutions to reduce cycle times.
- Drive adoption of digital and centralized solutions (e.g., eReg, remote SIVs, EMR-based identification).
- Build and maintain strong, trusted relationships with investigators, research coordinators, and site leadership.
- Participate in site visits to deliver targeted operational support and address site-specific challenges.
- Serve as an escalation point for site performance issues and proactively implement site-specific action plans.
- Consider and develop unique site models to enhance the portfolio of sites included in studies.
Qualifications
- Required: Bachelor's degree in related discipline, preferably in life science.
- Required: 5+ years of experience in clinical research operations.
- Required: 3+ years of experience in Oncology clinical research.
- Preferred: Good knowledge of the Drug Development Process.
- Preferred: Excellent understanding of the Clinical Study Process including monitoring.
- Preferred: Demonstrated track record of establishing and growing partnerships with strategic sites/institutions.
- Preferred: Strong client relationship and stakeholder management abilities.
- Preferred: Knowledge of digital solutions and technology; ability to design, create, and develop new and innovative projects.
- Preferred: Ability to anticipate evolution of clinical research and propose strategic plans.
- Preferred: Strong analytical and synthesis skills; adaptability and resilience; positive approach to change.
- Preferred: Acquire and maintain therapeutic area and product knowledge across GSK portfolio.
- Preferred: Experience coordinating oncology clinical research trials.
- Preferred: Agility to adapt to evolving operational and pipeline landscapes.
Skills
- Strategic partnerships
- Stakeholder management
- Site network development
- Operational excellence
- Digital health solutions (eReg, EMR identification)
- Site activation and study delivery
- Data analysis and KPIs
- Excellent communication and relationship-building
- Patient-centric approach
Education
- Bachelor's degree in life sciences or related discipline