Shipping Supervisor

Role Summary

The Supervisor, Shipping is responsible for overseeing the Shipping Assistant team in a warehouse setting. This role involves coordinating and executing on the workload for the team, including picking products, verifying orders, and packing items. The Supervisor will work closely with Supply Chain management to ensure efficient operations within the warehouse. Responsibilities also include ordering and restocking packing supplies, unloading trucks, and directing the wave processing team and Shipping Admins. Quality inspections and accurate delivery of finished goods to customers are essential aspects of this role.

Responsibilities

• Supervise the Shipping Assistant and Shipping Admin teams, providing training and cross-training on all necessary tasks
• Collaborate with management to develop team members, conduct reviews, and foster growth within the team
• Troubleshoot any problems that arise for picker packers and order processing team members
• Plan work coverage for picking and packing orders, ensuring accuracy and quality inspections are performed
• Stage items for packing and shipping, box up, shrink wrap, label, and package shipments as required
• Replenish floor stock of shipping materials while following safety regulations
• Maintain organization in product storage areas and unload/load materials as needed
• Ensure key performance indicators (KPIs) are met and assist with inventory placement for order fulfillment
• Follow company policies and safety guidelines outlined in handbooks and manuals
• Perform any additional duties as assigned

Education and Experience

• High school diploma or equivalent (GED) required
• Minimum of 6 years of warehouse/shipping experience with at least 1 year in a team lead or supervisory role
• Attention to detail, ability to work independently and with a team, and strong communication skills
• Intermediate to advanced computer and typing skills
• Basic knowledge/experience in international export shipping
• Ability to work in a fast-paced environment and multitask effectively

Education

• This position requires a high school diploma or equivalent (GED) with a minimum of 6 years of warehouse/shipping related experience and at least 1 year of being a team lead/leading a group.
• Must have the ability to pay attention to detail and keep the pick and packing of orders in line so that that work in the warehouse is constantly flowing.
• Must be able to work independently and with a team and supervise people.
• Intermediate to advanced computer and typing skills required.
• Must have basic international export shipping knowledge/experience.
• Must be able to work in a fast-paced environment, multi-task, and have good communication skills; both written and verbal.