Service Technician III Aesthetic Medical Device (Bothell,WA)

Responsibilities:
- Complaint confirmation and failure analysis of systems and accessories returned for service
- Logistical and administrative support of external vendor system repair
- Repair of RF, Laser, and IPL systems and associated accessories
- Run validated final test on repaired systems
- Accurately document service activities and generate service reports
- Perform backup technical phone support for the customer support group
- Adhere to Solta and GMP regulated procedures and processes
- Build/design test fixtures used to service and test systems
- Provide phone technical support for external and internal customers
- Maintain service documentation

Qualifications:
- High School Diploma required
- Minimum 2-year degree in electronics, engineering, or equivalent experience
- Minimum 6 years of service or engineering experience, preferably in a medical device/quality-regulated environment
- Ability to read and troubleshoot basic electronic schematics and circuits
- Ability to read mechanical drawings
- Familiarity with Word and Excel
- Ability to assemble tools/products with minimal documentation
- Able to work with limited supervision
- Ability to use oscilloscopes, DVM, calipers, and hand tools
- Ability to troubleshoot and investigate root cause of problems
- Good English verbal/writing/reading skills
- Organized and dependable
- Experience working in an ESD-type environment
- Strong team player; willing to perform a wide range of tasks
- Mentors level 1 and 2 Service Technicians

Benefits:
- $27.00–$37.00 per hour base pay; eligible for annual bonus program
- Medical (incl. prescription drug), Dental, Vision, Flexible Spending Accounts, 401(k) match, 3 weeks paid time off plus paid sick time, tuition reimbursement, parental leave, short-/long-term disability, life insurance, accidental death & dismemberment, 12 paid holidays (incl. floating), referral bonuses, employee discounts