Role Summary
The Therapeutic Area Specialist (TAS) is a field-based role focused on driving adoption of BMS medicines, engaging Health Care Providers with scientific dialogue, and delivering a differentiated Customer Experience to meet HCP expectations and support appropriate patient use.
Responsibilities
- Drive demand for BMS medicines within their portfolio for appropriate patients, engaging HCPs with a differentiated Customer Experience through in-depth scientific dialogue aligned with product labels.
- Build and maintain credibility with regional thought leaders and community-based physicians/HCPs as the primary point of contact.
- Collaborate with other BMS functions to deliver a high Customer Experience, prioritizing safe and appropriate product use while achieving business results and exemplifying BMS values.
- Promote approved indications within a defined territory to meet or exceed sales targets in a compliant manner.
- Demonstrate scientific expertise, present information to HCPs, conduct in-office presentations, organize external speaker programs, and stay current on data for approved indications.
- Prepare and implement territory and account plans; use CE^3 tools to derive insights and inform call plans; provide feedback for tool improvements.
- Engage with Medical on Call for real-time medical support and respond to unsolicited questions and complex inquiries.
- Collaborate cross-functionally to enhance Customer Experience and share insights with stakeholders; comply with laws, regulations, and policies.
Qualifications
- Advanced scientific degree and/or 5+ years of pharmaceutical/biotechnology experience in healthcare sales, MSL, HCP, or nursing.
- Experience in Psychiatry preferred.
- Ability to communicate scientific/clinical data accurately to physicians; strong credibility with key customers and staff; customer-centric mindset.
- Strong account management, selling competencies, and track record of meeting/exceeding goals.
- Ability to work cross-functionally with a positive, team-oriented mindset.
- Strong selling and promotional skills with proven performance.
Skills
- Customer/Commercial Mindset: drive results, engage across the patient care journey, customize engagement, and connect with customers.
- Patient Centricity: understand and prioritize the patient journey and experience.
- Scientific Agility: clear communication of scientific data; continuous learning and staying current with latest data.
- Analytical Capability: analyze prescribing patterns, market trends, HCP preferences; use data-driven insights to plan engagements.
- Technological Agility: use CE^3, CRM tools, and digital channels effectively; manage data quality and timely updates.
- Teamwork/Enterprise Mindset: strong business acumen, learning agility, integrity, and compliance with company policies; valid driver requirements if operating a company-provided vehicle.
Education
- Advanced scientific degree or equivalent experience; not required if offset by relevant experience per qualifications.
Additional Requirements
- Must be able to operate a company-provided vehicle where applicable (age, license, and driving risk level requirements may apply).
- Hybrid/onsite work requirements may apply depending on occupancy designations; field-based travel to visit HCPs and customers required.