Senior Systems Analyst - Veeva/Vault CRM
Novo Nordisk
August 11, 2026
Remote friendly (Plainsboro, NJ)
United States
IT
The Senior Systems Analyst – Veeva Vault CRM serves as a technical and functional subject matter expert for Veeva/Vault CRM and provides project leadership for Veeva Vault CRM and related commercial technology initiatives. Focus includes design, implementation, enhancement, integration, and ongoing support of Veeva/Vault CRM solutions.
Responsibilities:
- Serve as technical/functional SME for Veeva/Vault CRM.
- Lead analysis, solution design, configuration, implementation, integration, testing, enhancements, releases, and ongoing support.
- Partner with stakeholders to translate commercial business processes and requirements into scalable, compliant solutions.
- Provide expertise in configuration, data, integrations, security, workflows, and related components.
- Troubleshoot complex application/integration/data/user issues with internal teams and external partners.
- Identify opportunities to improve usability, scalability, performance, supportability, and business value.
- Lead complex projects from initiation through deployment and post-implementation support; manage scope, schedules, resources, risks/issues, dependencies, deliverables, and communications; apply Agile/Waterfall/hybrid as appropriate.
- Develop URS/FRS/TDS, process/data flows, test cases, traceability matrices; ensure alignment to enterprise architecture and standards.
- Execute functional/integration/regression/performance testing and coordinate UAT; determine validation requirements for regulated environments.
- Provide application ownership across the system lifecycle; manage change control/CAB and RFCs.
- Ensure compliance with security, quality, technology, and regulatory requirements; apply risk management and maintain controls/documentation for regulated computerized systems.
- Demonstrate knowledge of AI (including generative AI), evaluate responsible AI use cases, and understand governance/privacy/security/compliance/validation/risk.
- Manage relationships with Veeva and external vendors; monitor performance (deliverables, KPIs, SLAs).
Qualifications:
- Bachelor’s degree in CS, IS, Business Administration, or related (advanced degree preferred); relevant experience may substitute.
- Minimum 8 years in IT, systems analysis, application management, and/or project delivery.
- Strong hands-on Veeva/Vault CRM experience (solution design, configuration, integrations, testing, releases, enhancements, production support).
- Strong project management/delivery leadership for complex cross-functional initiatives.
- Experience with system lifecycle documentation and coordinating functional, integration, validation, and UAT.
- Knowledge of FDA-regulated environments, including computerized system validation and 21 CFR Part 11.
Preferred:
- Enterprise-scale Veeva/Vault CRM implementations (pharma/biotech/life sciences); experience with migrations/releases/enhancements.
- PMP (or equivalent) and experience with Agile/Waterfall/hybrid.
- AI/generative AI experience for use cases and responsible AI in regulated environments.
Benefits:
- Base compensation range: $120,300–$222,600; eligible for company bonus and long-term incentives/company vehicles depending on level.
- Employee benefits include medical/dental/vision, life/disability insurance, 401(k), flexible spending accounts, employee assistance, tuition reimbursement, and voluntary benefits; time off and parental leave per policy.
Application instructions:
- For applying with accommodation: call 1-855-411-5290 (accommodation requests only).
Responsibilities:
- Serve as technical/functional SME for Veeva/Vault CRM.
- Lead analysis, solution design, configuration, implementation, integration, testing, enhancements, releases, and ongoing support.
- Partner with stakeholders to translate commercial business processes and requirements into scalable, compliant solutions.
- Provide expertise in configuration, data, integrations, security, workflows, and related components.
- Troubleshoot complex application/integration/data/user issues with internal teams and external partners.
- Identify opportunities to improve usability, scalability, performance, supportability, and business value.
- Lead complex projects from initiation through deployment and post-implementation support; manage scope, schedules, resources, risks/issues, dependencies, deliverables, and communications; apply Agile/Waterfall/hybrid as appropriate.
- Develop URS/FRS/TDS, process/data flows, test cases, traceability matrices; ensure alignment to enterprise architecture and standards.
- Execute functional/integration/regression/performance testing and coordinate UAT; determine validation requirements for regulated environments.
- Provide application ownership across the system lifecycle; manage change control/CAB and RFCs.
- Ensure compliance with security, quality, technology, and regulatory requirements; apply risk management and maintain controls/documentation for regulated computerized systems.
- Demonstrate knowledge of AI (including generative AI), evaluate responsible AI use cases, and understand governance/privacy/security/compliance/validation/risk.
- Manage relationships with Veeva and external vendors; monitor performance (deliverables, KPIs, SLAs).
Qualifications:
- Bachelor’s degree in CS, IS, Business Administration, or related (advanced degree preferred); relevant experience may substitute.
- Minimum 8 years in IT, systems analysis, application management, and/or project delivery.
- Strong hands-on Veeva/Vault CRM experience (solution design, configuration, integrations, testing, releases, enhancements, production support).
- Strong project management/delivery leadership for complex cross-functional initiatives.
- Experience with system lifecycle documentation and coordinating functional, integration, validation, and UAT.
- Knowledge of FDA-regulated environments, including computerized system validation and 21 CFR Part 11.
Preferred:
- Enterprise-scale Veeva/Vault CRM implementations (pharma/biotech/life sciences); experience with migrations/releases/enhancements.
- PMP (or equivalent) and experience with Agile/Waterfall/hybrid.
- AI/generative AI experience for use cases and responsible AI in regulated environments.
Benefits:
- Base compensation range: $120,300–$222,600; eligible for company bonus and long-term incentives/company vehicles depending on level.
- Employee benefits include medical/dental/vision, life/disability insurance, 401(k), flexible spending accounts, employee assistance, tuition reimbursement, and voluntary benefits; time off and parental leave per policy.
Application instructions:
- For applying with accommodation: call 1-855-411-5290 (accommodation requests only).