Role Summary
Senior Specialty Representative for PCS - Knoxville West. Territory covers: Knoxville, Crossville, Dayton, La Follette, Oneida. Relocation is not offered for this role.
Responsibilities
- Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
- Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
- Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
- Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
- Partner with other colleagues to share best practices and seek to learn and grow as a Specialty Representative/Senior Specialty Representative
- Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
- Uphold Amgen Values: Be Science-Based; Compete Intensely and Win; Create Value for Patients, Staff, and Stockholders; Be Ethical; Trust and Respect Each Other; Ensure Quality; Work in Teams; Collaborate, Communicate, and Be Accountable
Qualifications
- Basic Qualifications (Senior Specialty Representative): Bachelor's Degree and 3 years of sales experience OR Associate degree and 6 years of sales experience OR High school diploma/GED and 8 years of sales experience
- Preferred Qualifications:
- Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
- Some experience and/or pre-graduate sales training and/or proven track record of successful leadership under pressure (preferred for Specialty Representative)
- 3 years+ experience preferred for Senior Specialty Representative
- Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases
- Advanced influencing and relationship-building skills with a focus on sales outcomes
- Local Market knowledge
- Bachelor's degree in Life Sciences or Business Administration
- Adaptability with core competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; Cultivating Internal and External Relationships
Skills
- Clinical product knowledge and ability to communicate benefits to medical professionals
- Relationship-building and account management
- Strategic planning and territory analysis
- Effective communication and presentation skills
- Ability to work in a fast-paced sales environment and navigate payer landscape
Education
- Bachelor's Degree preferred; Life Sciences or Business Administration recommended
Additional Requirements
- Territory: Knoxville West area; travel as required by role