Senior Specialist, Project Management, Ancillary Supply Systems
Merck
September 01, 2026
On-site
North Wales, PA
Operations
Responsibilities:
- Lead and support ASM business systems, integrations, and related technologies.
- Serve as ASM SME for system functionality, configurations, integrations, master data, and business requirements.
- Identify, coordinate, and drive resolution of system, process, and data issues.
- Ensure continuous operational effectiveness through proactive system support, issue management, and process optimization.
- Partner with IT/system owners on enhancements, upgrades, and continuous improvement.
- Develop business requirements, test strategies/scripts, and perform UAT.
- Improve data quality, governance, integrity, and compliance with internal/external stakeholders.
- Create/maintain tools, reports, dashboards, and metrics for ASM operations and decision-making.
- Support development/management/reporting of performance metrics and KPIs.
- Maintain ASM-specific business tools and reporting solutions.
- Manage ASM master data and support data governance.
- Improve and maintain system/process documentation, training materials, and SOPs.
- Identify and implement process improvement, automation, and standardization opportunities.
- Contribute to ASM strategic planning and execution.
- Provide guidance/training/systems support to stakeholders.
- Manage systems-related deliverables, risks, issues, and action plans.
- Lead/support ASM and cross-functional projects from planning through implementation.
- Use data/analytics/metrics to optimize processes and support decisions.
- Support compliance reporting and audit readiness.
- Act as key point of contact for ASM systems strategy, process improvements, and digital transformation.
Qualifications:
- Bachelor’s degree (preferred: IT, Business Systems, Supply Chain, or related).
- 3+ years supporting IT/business systems, clinical trial operations, supply chain operations, project management, or related.
- Strong experience with complex business systems, data management, integrations, and process improvement.
- Strong understanding of clinical trial, supply chain, procurement, inventory, logistics, and operational planning.
- Ability to lead projects/influence stakeholders in a matrix organization.
- Ability to translate business needs into functional requirements and system solutions.
- Strong analytical, problem-solving, decision-making; excellent communication.
Preferred:
- Experience with clinical trial systems, ERP (e.g., SAP), planning/reporting tools, and integrations.
- Master data governance, business process design, digital transformation, automation.
- SDLC, testing methodologies, change management.
- Advanced reporting/dashboard and analytics tools.
Required Skills:
- Business systems, change management, data reporting, logical thinking, operations management, initiative, process improvements, project management/planning, risk management, stakeholder communications, strategic planning, technology integrations.
Preferred Skills:
- Cross-functional projects/teamwork, external partners, supply chain.
Application:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub). Application deadline is stated on the posting. Job posting end date: 09/4/2026 (effective until 11:59:59PM the day before).
- Lead and support ASM business systems, integrations, and related technologies.
- Serve as ASM SME for system functionality, configurations, integrations, master data, and business requirements.
- Identify, coordinate, and drive resolution of system, process, and data issues.
- Ensure continuous operational effectiveness through proactive system support, issue management, and process optimization.
- Partner with IT/system owners on enhancements, upgrades, and continuous improvement.
- Develop business requirements, test strategies/scripts, and perform UAT.
- Improve data quality, governance, integrity, and compliance with internal/external stakeholders.
- Create/maintain tools, reports, dashboards, and metrics for ASM operations and decision-making.
- Support development/management/reporting of performance metrics and KPIs.
- Maintain ASM-specific business tools and reporting solutions.
- Manage ASM master data and support data governance.
- Improve and maintain system/process documentation, training materials, and SOPs.
- Identify and implement process improvement, automation, and standardization opportunities.
- Contribute to ASM strategic planning and execution.
- Provide guidance/training/systems support to stakeholders.
- Manage systems-related deliverables, risks, issues, and action plans.
- Lead/support ASM and cross-functional projects from planning through implementation.
- Use data/analytics/metrics to optimize processes and support decisions.
- Support compliance reporting and audit readiness.
- Act as key point of contact for ASM systems strategy, process improvements, and digital transformation.
Qualifications:
- Bachelor’s degree (preferred: IT, Business Systems, Supply Chain, or related).
- 3+ years supporting IT/business systems, clinical trial operations, supply chain operations, project management, or related.
- Strong experience with complex business systems, data management, integrations, and process improvement.
- Strong understanding of clinical trial, supply chain, procurement, inventory, logistics, and operational planning.
- Ability to lead projects/influence stakeholders in a matrix organization.
- Ability to translate business needs into functional requirements and system solutions.
- Strong analytical, problem-solving, decision-making; excellent communication.
Preferred:
- Experience with clinical trial systems, ERP (e.g., SAP), planning/reporting tools, and integrations.
- Master data governance, business process design, digital transformation, automation.
- SDLC, testing methodologies, change management.
- Advanced reporting/dashboard and analytics tools.
Required Skills:
- Business systems, change management, data reporting, logical thinking, operations management, initiative, process improvements, project management/planning, risk management, stakeholder communications, strategic planning, technology integrations.
Preferred Skills:
- Cross-functional projects/teamwork, external partners, supply chain.
Application:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub). Application deadline is stated on the posting. Job posting end date: 09/4/2026 (effective until 11:59:59PM the day before).