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Senior ServiceNow Architect

AbbVie
August 12, 2026
Remote friendly (Branchburg, NJ)
United States
$141,500 - $268,500 USD yearly
IT
Responsibilities:
- Develops and drives discipline strategy aligned with functional goals and key business objectives, including enterprise solution and system architecture.
- Provides architectural leadership and design guidance for enterprise service management, ServiceNow, and enterprise solutions, ensuring alignment with enterprise standards and business needs.
- Ensures quality and effectiveness of major initiatives through sound architectural design, early risk assessment, and mitigation.
- Partners with business, HR, OEC, IT, and BTS stakeholders to translate requirements into scalable and sustainable technology solutions.
- Reviews and evaluates solution options, enhancements, and integrations for enterprise impact, security, and technical fit.
- Advances technical expertise by mentoring, advising, and sharing architectural best practices.
- Identifies and evaluates emerging technology trends and incorporates relevant advancements into short- and long-term architectural planning.
- Shapes and manages relationships with vendors and partners in alignment with corporate values and enterprise standards.
- Ensures adherence to corporate and divisional policies, including security, compliance, data protection, and audit requirements.
- Contributes to multi-year roadmaps and project plans, proactively identifying risks and opportunities.

Qualifications:
- Bachelorโ€™s degree (or equivalent in Science/Technology) + 9 years; Masterโ€™s + 8 years; PhD in Science/Technology or PharmD + 4 years.
- Strong ServiceNow technical background in enterprise systems and solution architecture, preferably in regulated environments.
- Experience designing/governing enterprise service management, Service Portal, Catalogs, HR, CSM, GRC solutions, and workflow automation.
- Ability to evaluate solution options and design architectures balancing business needs and long-term sustainability.
- Proven ability to influence and collaborate with senior stakeholders and cross-functional teams.
- Experience in regulated environments with security and compliance considerations.
- Strong leadership, communication, and mentoring skills.

Benefits:
- Paid time off; medical/dental/vision insurance; 401(k) (eligible employees).
- Eligible to participate in long-term incentive programs.