Senior ServiceNow Architect
AbbVie
August 12, 2026
Remote friendly (Irvine, CA)
United States
$141,500 - $268,500 USD yearly
IT
As a discipline expert and technical leader, designs and implements enterprise technology solutions that enable and accelerate delivery of new or improved products and services. Manages Technology, Solution, and System architectures and ensures alignment with Enterprise Architecture standards. Provides architectural leadership and governance across enterprise solutions, including service management and workflow technologies, to ensure scalability, security, and alignment with business objectives.
Responsibilities:
- Develops and drives discipline strategy aligned with functional goals and business objectives, including enterprise solution and system architecture.
- Provides architectural leadership and design guidance for enterprise service management, ServiceNow, and enterprise solutions.
- Ensures quality and effectiveness of major initiatives through architectural design, early risk assessment, and mitigation strategies.
- Partners with business, HR, OEC, IT, and BTS stakeholders to translate requirements into scalable and sustainable solutions.
- Reviews and evaluates solution options, enhancements, and integrations for enterprise impact, security, and technical fit.
- Mentors and shares architectural best practices.
- Identifies emerging technology trends and incorporates relevant advancements into architectural planning.
- Shapes and manages relationships with vendors and partners.
- Ensures adherence to security, compliance, data protection, and audit requirements.
- Contributes to multi-year roadmaps and project plans.
Qualifications:
- Bachelor’s (Science/Technology) + 9 years; Master’s + 8 years; PhD (Science/Technology) or PharmD + 4 years.
- Strong ServiceNow technical background in enterprise systems and solution architecture (preferably regulated environments).
- Experience designing/governing enterprise service management, Service Portal, Catalogs, HR, CSM, GRC, and workflow automation.
- Ability to evaluate solution options and design for business needs and long-term sustainability.
- Ability to influence and collaborate with senior stakeholders and cross-functional teams.
- Experience with security/compliance in regulated environments.
- Strong leadership, communication, and mentoring skills.
Responsibilities:
- Develops and drives discipline strategy aligned with functional goals and business objectives, including enterprise solution and system architecture.
- Provides architectural leadership and design guidance for enterprise service management, ServiceNow, and enterprise solutions.
- Ensures quality and effectiveness of major initiatives through architectural design, early risk assessment, and mitigation strategies.
- Partners with business, HR, OEC, IT, and BTS stakeholders to translate requirements into scalable and sustainable solutions.
- Reviews and evaluates solution options, enhancements, and integrations for enterprise impact, security, and technical fit.
- Mentors and shares architectural best practices.
- Identifies emerging technology trends and incorporates relevant advancements into architectural planning.
- Shapes and manages relationships with vendors and partners.
- Ensures adherence to security, compliance, data protection, and audit requirements.
- Contributes to multi-year roadmaps and project plans.
Qualifications:
- Bachelor’s (Science/Technology) + 9 years; Master’s + 8 years; PhD (Science/Technology) or PharmD + 4 years.
- Strong ServiceNow technical background in enterprise systems and solution architecture (preferably regulated environments).
- Experience designing/governing enterprise service management, Service Portal, Catalogs, HR, CSM, GRC, and workflow automation.
- Ability to evaluate solution options and design for business needs and long-term sustainability.
- Ability to influence and collaborate with senior stakeholders and cross-functional teams.
- Experience with security/compliance in regulated environments.
- Strong leadership, communication, and mentoring skills.