Senior Oncology Account Manager - Phoenix/Albuquerque

Role Summary

The Senior Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals’ products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. The Senior Oncology Account Manager is an integral part of the commercial team that includes all personnel dedicated to the sales and marketing functions. The Senior Oncology Account Manager will implement Jazz Pharmaceuticals’ marketing strategies and marketing tactics to achieve sales goals through short-term and long-term objectives. This position reports directly to the Regional Sales Manager.

Responsibilities

• Strategic Account Management: Demonstrate strong sales analytics capabilities with understanding of prescribing and purchasing decision processes and differences from national trends.
• Demonstrate understanding of internal customer business models and external customers including reimbursement landscape, payer issues, and factors informing annual territory business plans.
• Gain understanding of customer needs through research and analysis; identify key stakeholders and their roles, priorities, motivations, and patient needs.
• Leverage resources (dashboards, alerts, omnichannel reports, speaker programs, conference attendance) and provide feedback to cross-functional partners and regional sales manager on account trends and opportunities.

• Strategic Planning: Define objectives aligned with company goals and customer needs; develop tailored strategies and tactics; determine resources required; continuously review and adjust plans; implement customized account plans with clear next steps; collaborate with cross-functional teams to align and execute on account strategies; recognize changes and adapt plans as needed; identify patterns and trends from multi-source data for problem solving.

• Teamwork & Collaboration: Maintain an enterprise mindset and cross-functional thinking to maximize customer engagement; leverage partnerships with marketing, medical affairs, and market access; mobilize resources to meet customer and patient needs; share insights and best practices; work with colleagues to achieve functional objectives; lead as main contact for designated accounts when appropriate.

• Selling Effectiveness: Promote Jazz Oncology products to physicians and health care providers; broaden connections across accounts; stay informed about industry trends and clinical developments; adapt to new tools and resources; establish and maintain relationships with key physicians and organizations within the territory.

• Product And Scientific Knowledge: Communicate, educate, and consult across the neuro-oncology therapeutic area; educate on approved indications; respond to questions about other products per guidelines; demonstrate clinical knowledge of disease states and Jazz products; challenge prescribers when appropriate.

• Execution: Deliver commercial sales results compliantly using approved tools; organize and facilitate meetings for exchange of medical and product information; represent the company at conferences and events; utilize CRM to manage interactions and territory records; maintain professional image and ensure compliance with policies; handle special projects; comply with applicable laws and regulations; operate within allocated budget.

Qualifications

• Required: Four-year college/university degree.
• Required: Minimum of 5 years in the oncology market.
• Required: Excellent verbal and written communication skills with effective presentation style in person and virtually; ability to connect with healthcare professionals.
• Required: Ability to meet territorial travel requirements.

• Preferred: Post-graduate business school study or training.
• Preferred: Strong clinical, technical and scientific knowledge of product(s) and applicable disease states.
• Preferred: Strategic thinker capable of driving a strategic account business plan.
• Preferred: Strong key account management experience in complex academic and community accounts; ability to identify stakeholders and collaborate to serve patients.
• Preferred: Business acumen, problem solving, prioritization, analytics skills; teamwork in cross-functional account management.
• Preferred: Self-motivated, results-oriented with drive to grow sales; experience in brain tumor, diffuse midline glioma and neuro-oncology highly preferred.

Education

• Four-year college/university degree

Additional Requirements

• Frequent travel between meeting sites.
• Frequent computer, printer, telephone usage; frequent interactions in office environments with typical noise, dust, fumes, and temperature changes; occasional work outside normal hours to meet business demands; frequent public contact requiring appropriate business attire.