Senior Manager, Supply Operations

Role Summary

The Senior Manager, Supply Operations role is responsible for leading the development and execution of data-driven supply chain strategies that support operational excellence, demand planning, inventory management, and end-to-end supply chain optimization. The incumbent will use data from various sources (including the ERP system) to enable supply chain process improvement and KPI reporting, including facilitation of the monthly S&OP process. This is a high-impact, highly visible role that collaborates closely with cross-functional internal and external teams including Drug Substance and Drug Product Manufacturing, Packaging, Quality, and Finance.

Responsibilities

Strategic Planning & Analysis

• Using ERP system and other data sources, develop and lead analytical models and dashboards to support supply chain decision-making.
• Partner with senior leadership to define and execute long-term supply chain strategies.
• Translate ERP data into actionable insights to improve service levels, reduce costs, and optimize inventory.
• Collaborate with digital transformation teams to develop and implement ERP system capabilities related to supply chain analytics.
• Optimize ERP Master Data to enhance supply network visibility.

End-to-End Supply Chain Optimization

• Identify and lead initiatives to enhance supply chain performance, including network design, supplier performance, and logistics.
• Develop and implement scenario planning tools to evaluate financial and supply risk and demonstrate supply chain resilience.

Forecasting, Demand Planning, Capacity Planning

• Analyze domestic forecast accuracy and variability, work with finance and commercial teams to improve forecasting through S&OP process
• Analyze Partner forecasts to confirm capacity requirements in mid- and long-term horizons
• Creation and ownership of 5-year capacity model

Operational Reporting & KPIs

• Develop and maintain dashboards and KPIs to monitor key supply chain metrics such as OTIF, inventory turns, lead times, and service levels.
• Publish monthly and quarterly KPI and analytics packages internal and external stakeholders.

DSCSA Compliance and Artwork management

• Ensure all requirements of DSCSA are adhered to, including management of serialization, traceability, partner verification
• Collaborate with partners and internal teams (QA, Trade & Distribution) to ensure accurate data exchange, and management of suspect or illegitimate products
• Partner with internal Regulatory and external artwork vendors to ensure timely, accurate implementation of domestic and global Partner artwork changes, including strategic depletion of

Cross-functional Collaboration

• Serve as a strategic partner to Drug Substance and Drug Product Manufacturing, Quality, and Regulatory teams.
• Facilitate workshops and working sessions to gather requirements and promote Tech Ops wide continuous improvement initiatives.
• additional duties and responsibilities as assigned

Qualifications

• Required: Minimum of 5-7 years increasing responsibility in Supply Chain and Manufacturing, focused on the pharmaceutical industry with a B.S. in Business from an accredited college or university and/or equivalent education and experience. CSCP or CPIM certifications and MBA are highly preferred.
• Required: Demonstrated MRP/ERP skills, including at least one implementation of SAP, Oracle, etc., systems.
• Required: Demonstrated ability to work and lead in a dynamic group that takes a multi-disciplined team approach to executing and achieving departmental and corporate goals.
• Required: Excellent verbal and written communication and presentation skills with high attention to detail.
• Required: Demonstrated experience in managing pharmaceutical products, which are virtually manufactured globally.
• Required: Demonstrated ability to successfully work with and influence internal and external (contract manufacturing) partners while maintaining a positive working relationship.
• Required: Demonstrated strong working knowledge of planning. Competence in material management and forecast planning is required.
• Required: Strong ability to analyze complex issues to develop relevant and realistic plans, programs, and recommendations.
• Required: Possess strong conflict management and negotiation skills.
• Required: Demonstrated experience in the implementation or improvements of supply chains and quality systems in a commercial setting. Strong understanding and working knowledge of cGMPs for pharmaceutical development and commercial operations.

Education

• B.S. in Business from an accredited college or university; related certifications (CSCP, CPIM) and MBA are highly preferred.

Additional Requirements

• Domestic & international travel may be required (10%).