Role Summary
The Senior Manager, Sales Learning & Development (L&D) will play an integral role within the Oncology Franchise primarily supporting Hematology and Neuro Oncology Business Units. This individual will be responsible for partnering cross-functionally to develop and execute L&D strategy and tactics in support of our oncology franchise. They will serve as a strategic leader and experienced L&D professional, reporting directly to the Director, Oncology Learning & Development.
Responsibilities
- Develops and executes Hematology and Neuro Oncology learning strategy for commercial field sales in collaboration with Jazz sales and marketing leadership.
- Determines and recommends the most effective approaches to meet the product and clinical acumen learning needs of the business including launch, onboarding, reinforcement, and sustainability training.
- Designs and implements annual Sales & Clinical Learning & Development strategy, goals, and objectives to deepen the sales and clinical acumen of our field teams—aligned to Brand Strategy and identified Business Unit needs working closely with Sales Leadership.
- Applies advanced instructional design and adult learning principles to enhance content delivery.
- Leverages and shares best practices, new principles, and concepts across all brands/products.
- Serves as a strategic business partner (i.e., proactive solutions) to cross-functional partners.
- Performs detailed needs assessments (gap analysis) in coordination with Sales Leadership, US Learning & Development partners, Marketing, and other Business Operations teams to successfully elevate the skill level of the intended audiences.
- Translates business needs into learning products/programs and continuously enhances the clinical and business acumen of the learner.
- Facilitates onboarding, core, and advanced training classes—highly skilled at both in-person and virtual facilitation.
- Collaborates with the Instructional Designer to implement metrics that measure training impact and effectiveness, and adapts programs based on insights.
- Proactively identifies and distributes relevant educational resources while adhering to legal and regulatory guidelines.
- Frequently collaborates with cross-functional partners (Sales, Marketing, Market Access, Regulatory, Medical, Compliance) to ensure consistency and effectiveness of learning programs.
- Demonstrates leadership and serves as a consultant to Business Unit Leadership in long-range planning, brand planning, and product launches.
- Manages vendor projects and relationships, as well as product budgets and forecasting on time and within budget.
- Models ethics and compliance through all activities and interactions.
Qualifications
- 7+ years of specialty pharmaceutical/biotech industry experience, preferably in sales, learning & development, or marketing.
- L&D or teaching experience required, including mastery of implementing adult learning principles into all learning assets and experience with distance learning and LMS platforms.
- Active membership in LTEN and/or ATD preferred.
- Demonstrated ability to innovate and be a problem-solver.
- Oncology experience is required; sales training launch experience is preferred.
- Prior clinical experience in oncology (e.g., Nursing, Pharmacy, NP, PA-C) is highly preferred.
- Thrives in collaborative, change-driven environments.
- Proven ability to deliver clinical acumen programs using adult learning principles.
- Strong competencies in needs assessment, facilitation, prioritization, decision-making, collaboration, virtual delivery, planning, implementation, and digital literacy.
- Ability to travel up to 30% within the US.
Education
- Bachelor’s degree is required.
- MBA, Master’s and/or Education degrees preferred.
- Advanced degree preferred.