Senior Manager, Performance Analytics & Insights

Role Summary

Senior Manager of Commercial Performance Analytics & Insights to drive performance tracking and reporting for commercial performance, including product performance outcome reporting, omnichannel engagement activities, executive dashboard, and reporting. Works with stakeholders in the Chief Marketing Office and other Pfizer organizations to standardize and centralize the commercial reporting ecosystem and implement best practices in performance reporting and insights generation. The role is dynamic, fast-paced, and highly collaborative, covering a broad range of strategic topics to drive business through clear, data-driven insights.

Responsibilities

• Support the build and standardization of the commercial reporting ecosystem.
• Develop and execute the creation of in-house datasets to drive patient and HCP insights into the care infrastructure.
• Frame, investigate, and answer key business questions related to organization-wide performance reporting, including executive reporting.
• Identify business partners’ information needs and develop solutions to address those needs.
• Connect reporting insights and datasets to tell a compelling story, delivering clear and actionable recommendations to stakeholders at all levels.
• Collaborate with other GCA teams.
• Support dialogue to adapt global strategies and standardize performance metrics and tracking via reporting and insight data from sources such as vendors, dashboards, and queries.
• Leverage thought leadership to advance reporting and insights capabilities; share knowledge using the knowledge-sharing platform. Perform analysis and performance tracking to understand impacts to the business.
• Align with other commercial analytics teams to ensure cohesive activities with stakeholders such as brand teams, leaders, and marketers.
• Partner with other analytic functions to advance the use of novel data sources and reporting, including real-world data and data science, to recommend and implement improvements in reporting processes and tools.

Qualifications

• Bachelor’s degree (Master’s preferred) in a qualitative technical discipline such as computer science, engineering, or related field.
• 6+ years’ experience in Biopharma, analytics, strategic consulting, business, or related area.
• Recent Healthcare Life Sciences (pharma preferred) experience and ecosystem familiarity; commercial/marketing experience is a plus.
• Analytics, statistics, and/or database knowledge and experience with tools, applications, platforms, etc.
• Extensive expertise in SQL, Python, Scala or similar; other object-oriented programming languages.
• Extensive understanding of data visualization tools and experience designing and building complex dashboards (Tableau, Power BI, Qlik, Looker).
• Experience in data types/formats, data architecture, pipeline optimization and hands-on experience with data warehousing/RDBMS, ETL scripting tools, and IDEs.
• Advanced knowledge of scripting tools for automation (R, Python, Alteryx, etc.).
• Knowledge of data cloud platforms like Snowflake or Google Cloud Platform preferred.
• Experience with business intelligence, analytics, reporting, and data transformation.
• Experience working in Jira and Confluence.
• Strong project management skills: overseeing complex, cross-functional projects, delivering on time and within budget.
• Technical strategy: demonstrated analytical capabilities and ability to identify new issues, trends, and opportunities from data.
• Operational excellence: ensuring reliability, efficiency, and quality of data services and pipelines.
• Collaboration: ability to influence without authority, setting business direction, priorities, and actions.
• Excellent written and verbal communication skills.

Education

• Bachelor’s degree (Master’s preferred) in computer science, engineering, or related field.

Additional Requirements

• Work location: Flexible; 2-3 days onsite/week