Senior Manager, OneHUB Transformation

Role: Senior Manager/Manager, Transformation leading workstreams within OneHUB’s enterprise transformation initiatives. Objectives: translate strategic plans into tangible system implementations, process redesigns, and operating model changes, enabling OneHUB’s evolution into a leading customer service organization. Responsibilities: manage cross-functional projects from planning through execution, develop standard artifacts like SOPs and transition plans, operationalize operating model decisions, and foster stakeholder engagement across business, technology, and external partners. Qualifications: 10+ years in large-scale transformation, systems implementation, or business process redesign; proven delivery across complex, cross-functional projects with measurable impact; strong process design, systems thinking, and project management skills. Education: Bachelor's in business, technology, engineering, or related field required; Master’s or MBA preferred. High-Value: enterprise-wide change management, process/system implementation, stakeholder alignment, cross-functional collaboration, and experience supporting systems and process change in a regulated or GxP environment preferred. Work setup: Not specified; location modality and travel requirements not detailed.