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Role Summary
Senior Manager, HR Business Partner serving as the main HR strategic advisor to the business, delivering HR solutions in partnership with senior leadership, managers, and colleagues. Supports the start-up and operations of the Atlanta manufacturing facility within the Biologicals/Biopharmaceuticals platform of Global Manufacturing & Supply.
In this onsite client-facing role, the HRBP identifies and implements HR improvement opportunities, and partners with HR Centers of Excellence (CoE) and Zoetis Colleague Services (ZCS) to assess HR program delivery and ensure organizational needs are met. The role covers employee relations, talent acquisition, colleague engagement, talent management, leadership development, change management, DEI, performance management, workforce planning, and compensation planning/implementation. Partners with U.S. HR to deliver HR programs across multiple locations.
Responsibilities
- Collaborate with business leadership, managers, and colleagues as the primary HR strategic advisor for the GMS business.
- Develop a trusted advisor relationship with leadership and proactively provide advice and the people context for business decisions.
- Manage and build a strategic talent pipeline and workforce plan across the organization.
- Oversee end-to-end workforce planning and recruitment for all site roles, often at high volume and pace.
- Develop staffing models, shift schedules, and support resource allocation as production ramps up.
- Implement foundational HR policies, procedures, and workflows tailored to a new manufacturing operation.
- Support the onboarding programs specific to HR, compliance, and company culture.
- Represent and educate managers and colleagues on principles of Engagement and Inclusion. Act as a culture champion, setting the tone for workplace norms, values, and employee engagement in a brand-new facility.
- Promote the strategic relationship between HR and management to define business challenges, identify opportunities to deliver value-added HR services and programs, and translate them into focused HR initiatives.
- Guide employees and leaders through frequent changes, process updates, and organizational pivots inherent to startups.
- Resolve conflicts, coach managers, and provide support to employees from the shop floor to the executive suite.
- Respond quickly to unexpected challenges, such as equipment failures, staffing shortages, or regulatory issues.
- Network and collaborate with other HR Business Partners, CoEs and ZCS to agree on a common people agenda, leverage practices across geographies, and evaluate effectiveness of HR solutions.
- Partner with the CoE and ZCS to ensure HR programs are feasible for the business and can be implemented.
- Interpret and administer HR policies within delegated authority.
- Partner with managers, the Benefits CoE, and Leaves of Absence experts to interpret and manage Short-Term Disability, FMLA, and ADA claims.
- Actively listen and seek to understand various points of view to arrive at the best solution.
- Embrace and drive change for HR programs.
- Support colleague engagement and cultural programs and initiatives.
- Confidently manage upwards and downwards throughout the organization.
- Monitor HR data and trends and leverage business intelligence to provide insights using AI and Data & People Analytics.
- Monitor results of HR programs and work with CoE and ZCS to facilitate improvements as needed.
- Actively promote and reinforce the Zoetis Core Beliefs.
Qualifications
- Bachelor's degree required; Master's degree or JD preferred
- Minimum of 8 years of relevant HR experience, preferably in a manufacturing environment
- Strong business acumen with understanding of business strategy
- Ability to build deep and influential business partnerships across the organization
- Strong analytical abilities to illustrate HR's impact
- Proven ability to drive change and champion initiatives
- Ability to facilitate conversations between diverse stakeholders
- Flexible and adaptable to address diverse needs and audiences
- Ability to break down complex situations and understand interdependencies
- Experience working in a global, complex organization across functions and cultures
- Creative problem-solving and people management experience
- Ability to push back and challenge the status quo appropriately
- Strong verbal and written communication skills with senior leaders
- HRIS experience preferred; Workday a plus
- Proficiency in Microsoft Office
Physical Requirements
- Ability to travel to U.S. locations as needed (5-10%)
- Onsite position in Atlanta, GA (Lithia Springs)
- Standard office hours 8:00 am–5:00 pm
- Ability to access manufacturing plant and use required PPE